EMEA People Ops & Experience Lead

Blockstream Corporation; Lugano; Hybrid; CHF 100,000 - 140,000; Full time

Job summary

Blockstream is seeking a hands-on People Operations Specialist for the EMEA region, reporting to the Head of HR EMEA. Based in Lugano with a hybrid schedule, you will oversee employee experience, HR operations, and compliance across multiple countries, driving process improvements and automation.

You'll partner with cross-functional teams, manage HRIS records, payroll coordination, and policy development, while maintaining high standards of confidentiality and accuracy in a fast-paced,

Qualifications

• 5+ years of experience in People Operations, HR administration, and employee lifecycle management.
• Experience supporting payroll, contracts, HR systems, and HR workflows.
• Experience working across multiple countries and jurisdictions within EMEA.
• Knowledge of Swiss and broader EMEA employment law and HR practices.
• Proficiency in HRIS systems and Google Workspace; Ashby a plus.

Responsibilities

• Be a trusted point of contact for employees across the EMEA region.
• Support HR-related questions, policies, processes, and documentation.
• Lead onboarding activities and create a welcoming employee experience.
• Coordinate payroll, benefits administration, and vendor communication across EMEA.
• Support HR compliance activities across multiple jurisdictions, especially Switzerland and EMEA.
• Manage contracts, letters, and HR documentation workflows.
• Assist with policy development, handbooks, and internal procedures.
• Drive modernization and automation of HR processes using AI tools.

Skills

People Operations

HR administration

Payroll & contracts

HR systems

Cross-country EMEA

Attention to detail

English & Italian communication

Tools

Ashby

Google Workspace

HRIS

Job description

Blockstream is seeking a hands-on People Operations Specialist for the EMEA region, reporting to the Head of HR EMEA. Based in Lugano with a hybrid schedule, you will oversee employee experience, HR operations, and compliance across multiple countries, driving process improvements and automation.

You'll partner with cross-functional teams, manage HRIS records, payroll coordination, and policy development, while maintaining high standards of confidentiality and accuracy in a fast-paced,