eCommerce Operations Leader: Scale and Systems

Jobgether; Schweiz; Vor Ort; CHF 120.000 - 180.000; Vollzeit

Benefits dieser Stelle

Ownership of growth

Autonomy

Systems development

Cross-functional collaboration

Zusammenfassung

Jobgether, a partner company, seeks an eCommerce Operations Manager based in Switzerland to own day-to-day operations of a fast-growing DTC health and wellness brand. You will bring structure, clarity, and accountability to a high-performance team with rapidly changing priorities.

You will build and optimize SOPs, workflows, and internal systems to scale, coordinate supply chain and logistics, identify bottlenecks, and drive practical solutions with a hands-on, autonomous approach.

Qualifikationen

• 3+ years of relevant operations management experience in a direct-to-consumer or ecommerce business.
• Proven experience creating, implementing, documenting, and continuously improving SOPs and operational systems.
• Strong organizational and project coordination skills, with the ability to manage multiple priorities and moving parts simultaneously.
• Experience working in fast-paced, high-growth environments where processes and priorities evolve quickly.
• Strong problem-solving abilities and a practical, solutions-oriented approach to operational challenges.
• High degree of autonomy and comfort working with limited supervision or hand-holding.
• Strong ownership mentality, with the ability to identify problems, take initiative, and drive solutions through execution.
• Excellent communication and cross-functional collaboration skills.
• Adaptability, attention to detail, and a continuous-improvement mindset.
• Experience supporting hiring and team growth initiatives is an advantage.

Aufgaben

• Own and continuously improve the company's day-to-day business operations, ensuring priorities, processes, and workflows run efficiently.
• Build, document, implement, and optimize SOPs, operational workflows, and internal systems that support scalable growth.
• Coordinate supply chain, logistics, and other critical eCommerce operational activities to maintain business continuity.
• Identify operational bottlenecks, inefficiencies, and gaps, then develop and implement practical solutions.
• Introduce greater organization, accountability, and structure across teams and operational processes.
• Coordinate cross-functional initiatives and keep projects, priorities, and deliverables moving forward.
• Support recruiting activities, including candidate coordination, interviewing, and team-growth initiatives.
• Continuously evaluate and evolve operational processes to ensure they remain effective as the business grows.
• Take ownership of operational challenges from identification through execution and resolution.

Jobbeschreibung

Jobgether, a partner company, seeks an eCommerce Operations Manager based in Switzerland to own day-to-day operations of a fast-growing DTC health and wellness brand. You will bring structure, clarity, and accountability to a high-performance team with rapidly changing priorities.

You will build and optimize SOPs, workflows, and internal systems to scale, coordinate supply chain and logistics, identify bottlenecks, and drive practical solutions with a hands-on, autonomous approach.