Dynamics 365 & Intelligent Automation Manager

Fairway Lab AG; Zürich; On-site; CHF 110,000 - 150,000; Full time

Job summary

Fairway Lab AG is seeking a seasoned MS Dynamics 365 Finance & HR and Power BI specialist in Switzerland. You will administer, configure, and customize Dynamics modules, gather requirements from stakeholders, and own integrations across related systems.

You will explore AI/ML opportunities to drive process improvements, build AI-powered reporting, and lead end-to-end Power BI projects while coordinating with internal teams and external partners.

Qualifications

• 3-5 years hands-on experience with MS Dynamics 365 Finance & HR and Power BI.

Responsibilities

• Administer, configure, and customize the Finance and HR modules within Dynamics 365.
• Gather business process requirements and produce concepts.
• Own integrations with adjacent systems.
• Design, develop, and maintain AI-driven reporting projects and automation solutions.
• Lead end-to-end Power BI projects and coordinate with partners.

Skills

MS Dynamics 365

Power BI

AI/ML concepts

Data modeling

DAX scripting

Stakeholder communication

Education

Bachelor's degree in Information Systems / IT

Tools

Dynamics 365

Power BI

Job description

MS Dynamics (Finance & HR) – Administration & Development

• Administer, configure, and customize the Finance and HR modules within Dynamics 365
• Gather business process requirements from internal stakeholders; produce functional and technical concepts
• Continuously optimize existing solutions in collaboration with business units and external providers
• Own integrations with adjacent systems

AI / Automation & Process Improvement

• Identify opportunities for artificial intelligence (AI) and machine learning (ML) to drive process improvements, including predictive analytics, automation, and intelligent reporting
• Develop AI-driven solutions: design and implement AI-powered enhancements to existing systems and workflows, focusing on efficiency gains, automated report generation, anomaly detection, and forecasting
• Intelligent automation: collaborate on the development, integration, and deployment of intelligent automation tools and modules—both internal and vendor-supplied—to unlock data insights and streamline processes
• Continuously look for ways to simplify, automate, and improve business processes through emerging technologies and innovations

Power BI Reporting & Data Analysis (Transition Tool)

• Design, develop, and maintain Power BI dashboards and reports for Finance, HR, and other business areas, serving as a bridge toward a fully AI-driven reporting infrastructure
• Perform data modeling, DAX scripting, and optimize data sources for performance to ensure reliable reporting in the short term
• Ensure data accuracy, relevance, and usability of reports, while work is underway on implementing AI-based solutions
• Setup and own end-to-end AI-driven reporting projects planning, requirements management, execution, quality assurance
• Manage and coordinate external implementation partners
• Own Dynamics and Power BI projects end to end: planning, requirements management, execution, quality assurance
• Accountable for on-time delivery, budget tracking, and stakeholder communication
• Drive change and risk management across active projects

Advisory, Stakeholder Support & 2nd/3rd-Level Support

• Advise and support internal stakeholders on Dynamics and Power BI questions
• Run internal training sessions for power users and end users
• Diagnose and resolve complex technical and functional issues in Finance/HR contexts
• Document incidents and drive continuous improvement of support processes
• Maintain ongoing documentation of project progress and outcomes
• Support the Cloud team with general cloud-related administration, configuration, and operational tasks
• Collaborate with internal IT teams and external service providers to troubleshoot and resolve infrastructure and end-user issues
• Support the continuous improvement, reliability, and security of cloud and local IT services

Requirements:

• 3-5 years of hands-on experience with MS Dynamics 365 Finance & HR and Power BI, including demonstrated project leadership (planning, requirements management, change control, risk assessment, schedule and budget ownership)
• Solid expertise in configuration, customization, and integration of Dynamics 365
• Practical experience identifying and implementing opportunities for AI/ML, intelligent automation, and process improvement
• Understanding of AI/ML concepts and their practical application to business processes, reporting, analytics, and automation
• Experience developing, integrating, or implementing AI-driven solutions, automation tools, or data-driven workflows
• Ability to assess and leverage both internally developed and vendor-provided AI and automation solutions
• Experience independently handling 2nd/3rd-level support and complex troubleshooting
• Experience with cloud technologies and general IT operations
• Bachelor's degree or higher in Information Systems, Computer Science, Business Administration (IT focus), or equivalent qualification
• Excellent written and spoken German; fluent English

Personal profile:

• Highly structured, analytical, and solution-oriented mindset
• Strong communication skills, both with internal stakeholders and external service providers
• Independent, quality-conscious, and service-oriented way of working
• Team player with initiative and accountability
• Open, personable presence with genuine enjoyment of working across diverse stakeholders
• Flexibility and curiosity to get up to speed on new technical topics
• Strong interest in emerging technologies, AI, automation, and continuous process improvement