Dynamics 365 CRM Solution Architect — Lead Design & Integrations

Arbeitnow; Zürich; On-site; CHF 120,000 - 180,000; Full time

Job summary

Arbeitnow is an international IT consulting company specializing in Microsoft technologies and Dynamics 365 CRM projects for renowned clients across industries. The role focuses on translating business needs into scalable architecture and leading technical teams.

As a senior consultant/solution architect, you will own solution design, oversee integrations with Azure and third-party systems, and mentor junior consultants while upholding Microsoft best practices.

Qualifications

• At least 5 years of experience in the Microsoft Dynamics 365 environment.
• Several years of experience in a solution architecture or senior consulting role.
• Strong practical knowledge of Dynamics 365 CE, Sales and Customer Service.
• Solid experience with Microsoft Power Platform and Dataverse.
• Experience designing integration architectures with Azure and third party systems.
• Previous consulting or project experience is an advantage.
• Very good German skills, minimum C1 level. Good command of English.

Responsibilities

• Take ownership of solution architecture and technical design for Microsoft Dynamics 365 CRM implementations.
• Gather and analyse customer requirements.
• Conduct fit gap analyses and translate business requirements into technical solutions.
• Design and document CRM architectures, including integration and data models.
• Provide technical leadership to implementation teams.
• Coordinate external partners and stakeholders.
• Advise customers at eye level, from strategic planning through to implementation.
• Ensure adherence to Microsoft best practices and architectural standards.
• Support pre sales activities and customer presentations.
• Mentor and support junior consultants.

Skills

Solution architecture

English

German (C1)

Mentoring

Stakeholder coordination

Tools

Microsoft Dynamics 365 CE

Sales

Customer Service

Power Platform

Dataverse

Azure

Job description

Arbeitnow is an international IT consulting company specializing in Microsoft technologies and Dynamics 365 CRM projects for renowned clients across industries. The role focuses on translating business needs into scalable architecture and leading technical teams.

As a senior consultant/solution architect, you will own solution design, oversee integrations with Azure and third-party systems, and mentor junior consultants while upholding Microsoft best practices.