Dynamics 365 CRM Architect — Lead Solutions & Integrations

SwissPeak Partners GmbH

Zürich

On-site

CHF 140,000 - 190,000

Full time

4 days ago

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Job summary

SwissPeak Partners GmbH is seeking an experienced Microsoft Dynamics 365 specialist to lead solution architecture for CRM implementations. You will design technical solutions, oversee integrations with Azure and external systems, and guide project teams.

The role requires 5+ years in Dynamics 365, deep knowledge of CE, Sales and Customer Service, and strong Power Platform and Dataverse experience. German (C1) and English are essential for collaboration across client teams.

Qualifications

≥5 years in the Microsoft Dynamics 365 environment.
Experience as a solution architect or senior consultant.
Strong knowledge of Dynamics 365 CE, Sales & Customer Service.
Experience with Power Platform and Dataverse; Azure integration.
German language at C1 level and good English proficiency.

Responsibilities

Own solution architecture and technical design for Dynamics 365 CRM implementations.
Gather and analyze customer requirements.
Conduct fit-gap analyses and translate business needs into technical solutions.
Design CRM architectures, including integration and data models.
Provide technical leadership to implementation teams.
Coordinate external partners and stakeholders.
Advise customers from strategic planning through to implementation.
Ensure adherence to Microsoft best practices and architectural standards.
Support pre-sales activities and customer presentations.
Mentor and support junior consultants.