Dynamics 365 CRM Solution Architect

SwissPeak Partners GmbH; Zürich; On-site; CHF 140,000 - 190,000; Full time

Job summary

SwissPeak Partners GmbH is seeking an experienced Microsoft Dynamics 365 specialist to lead solution architecture for CRM implementations. You will design technical solutions, oversee integrations with Azure and external systems, and guide project teams.

The role requires 5+ years in Dynamics 365, deep knowledge of CE, Sales and Customer Service, and strong Power Platform and Dataverse experience. German (C1) and English are essential for collaboration across client teams.

Qualifications

• ≥5 years in the Microsoft Dynamics 365 environment.
• Experience as a solution architect or senior consultant.
• Strong knowledge of Dynamics 365 CE, Sales & Customer Service.
• Experience with Power Platform and Dataverse; Azure integration.
• German language at C1 level and good English proficiency.

Responsibilities

• Own solution architecture and technical design for Dynamics 365 CRM implementations.
• Gather and analyze customer requirements.
• Conduct fit-gap analyses and translate business needs into technical solutions.
• Design CRM architectures, including integration and data models.
• Provide technical leadership to implementation teams.
• Coordinate external partners and stakeholders.
• Advise customers from strategic planning through to implementation.
• Ensure adherence to Microsoft best practices and architectural standards.
• Support pre-sales activities and customer presentations.
• Mentor and support junior consultants.

Skills

Dynamics 365 CE

Power Platform

Dataverse

Azure integration

Solution architecture

German (C1)

English proficiency

Consulting experience

Job description

Our client is an international IT consulting company with a strong focus on Microsoft technologies. As a Microsoft implementation partner, the company delivers CRM projects based on Microsoft Dynamics 365 for well known clients across various industries. It combines deep technical expertise with a strong consulting mindset.

Key Responsibilities

• Take ownership of solution architecture and technical design for Microsoft Dynamics 365 CRM implementations
• Gather and analyse customer requirements
• Conduct fit gap analyses and translate business requirements into technical solutions
• Design and document CRM architectures, including integration and data models
• Provide technical leadership to implementation teams
• Coordinate external partners and stakeholders
• Advise customers at eye level, from strategic planning through to implementation
• Ensure adherence to Microsoft best practices and architectural standards
• Support pre sales activities and customer presentations
• Mentor and support junior consultants

Your Profile

• At least 5 years of experience in the Microsoft Dynamics 365 environment
• Several years of experience in a solution architecture or senior consulting role
• Strong practical knowledge of Dynamics 365 CE, Sales and Customer Service
• Solid experience with Microsoft Power Platform and Dataverse
• Experience designing integration architectures with Azure and third party systems
• Previous consulting or project experience is an advantage
• Very good German skills, minimum C1 level. Good command of English