Desktop Support Engineer

Test Yantra; Genf; Vor Ort; CHF 60.000 - 90.000; Vollzeit

Zusammenfassung

Test Yantra in Geneva seeks an IT Support Specialist to assist end users with hardware, software, and access issues across Windows, Mac, and mobile platforms.

The role requires English fluency and French/Spanish capability, plus experience with AD, Exchange Online, and device management. Asset management and troubleshooting of printers/meeting room devices are part of the duties.

Qualifikationen

• Fluency in English; French or Spanish fluency is mandatory.
• Proficient in IT fundamentals including networks, hardware and domains.
• Experience with AD/Azure AD, Exchange Online and device management.

Kenntnisse

General IT principles

MS Office & MS Outlook

Windows & Mac OS

End User Computing support

Active Directory

Azure AD / Entra ID

Asset management

Hardware troubleshooting

Printers & Meeting room devices

Mobile devices (iOS/Android)

EUC hardware/config

Data backup principles

MDM & VPN familiarity

Network & Compute basics

Tools

MS Office

MS Outlook

Active Directory

Azure AD

Exchange Online

Microsoft Entra ID

MDM

VPN

Jobbeschreibung

Language: English fluency and French/Spanish fluency is mandate

Technical Skills

• Good general understanding of IT principles such such as Networks, Hardware and Domains.
• Working knowledge of leading software packages such as MS Office and MS Outlook.
• Good working knowledge of Operating Systems such such as Windows and Mac related software and applications.
• Support Active Directory, Azure AD, Exchange Online, and Microsoft Entra ID.
• Perform asset management, inventory control, and lifecycle management.
• Good experience in End User device hardware and software troubleshooting.
• Good experience of supporting devices such such as Printers and Meeting Room equipment.
• Knowledge of mobile devices, including iOS and Android platforms.
• Experience with building, configuring, replacing and troubleshooting End User Computing (EUC) hardware components.
• Awareness of Data Backup principles.
• Familiarity with virtual, MDM and VPN environments.
• Basic knowledge and familiarity with devices in Network and Compute environment.