Delivery Manager (Commodity area)

EPAM Systems (Switzerland) GmbH; Zürich; Hybrid; CHF 120,000 - 180,000; Full time

Job summary

EPAM Systems (Switzerland) GmbH in Zürich, Switzerland, is seeking a Delivery Manager to lead end-to-end delivery for a strategic enterprise account in a hybrid work setup.

You will partner with account management and technology leadership to ensure governance, cost control, and high-quality execution while enabling scalable delivery. Strong English and German skills are required for global collaboration.

Qualifications

• Proven experience in delivery leadership within consulting, outsourcing or large-scale IT engagements.
• Experience managing multi-stream enterprise programs and full client accounts.
• Strong governance, financial control and contractual delivery under MSAs/SOWs.
• Fluent in English and German; strong communication and stakeholder skills.

Responsibilities

• Own end-to-end delivery for a full client account across multiple initiatives, ensuring scope, timelines, quality and budget adherence.
• Establish governance frameworks, operating cadence and reporting for transparency.
• Enable data-driven management using KPIs, dashboards and operational metrics.
• Act as primary delivery counterpart for client leadership, fostering trust and long-term engagement.
• Drive adoption of GenAI-enabled and automation practices to optimize speed and cost.

Skills

Delivery leadership

Program management

Stakeholder management

Multi-stream programs

GenAI / automation awareness

English & German

Governance & risk oversight

Tools

MSA governance

SOW management

Job description

Delivery Manager (Commodity area)

EPAM Systems (Switzerland) GmbH

We're looking for a Delivery Manager to join our team in Zurich, Switzerland in a hybrid working mode. This role will strengthen our Commodity Trading & Agritech (CT&A) portfolio by leading end-to-end delivery management for one of EPAM’s strategic enterprise accounts. You will oversee the full delivery scope, ensure strong client engagement and maintain predictable, high-quality execution while enabling scalability and operational efficiency.

As the primary delivery leader, you will partner with Account Management and Technology leadership, balancing governance, financial control, contractual compliance and people leadership to deliver measurable business outcomes. The role also includes driving adoption of GenAI-enabled and automation-driven practices across delivery to optimize speed, cost and innovation.

ResponsibilitiesOwn end-to-end delivery for a full client account across multiple initiatives, ensuring adherence to scope, timelines, quality and budgetEstablish governance frameworks, operating cadence and reporting for transparency and continuous improvementEnable data-driven management using KPIs, dashboards and operational metricsAct as the primary EPAM delivery counterpart for client leadership, fostering trust and long-term engagementProactively manage risks, escalations and expectations in a no-surprise delivery cultureMaintain delivery financial health, including forecasting, margin control and cost optimizationOversee contractual delivery under MSAs and SOWs, ensuring scope control, change management and compliancePartner with Account Management to identify delivery-led growth opportunities and support RFP/RFI responsesEnsure effective staffing, onboarding, coaching and performance management across delivery teamsApply EPAM delivery standards, proposing continuous improvements of operating models and practicesSupport adoption of generative AI and automation practices within delivery workflows to enhance future-readinessRequirementsProven experience in delivery leadership roles within consulting, outsourcing or large-scale IT engagements (e.g., Delivery Manager, Program Manager, Engagement Lead)Experience managing multi-stream enterprise programs and full client accountsStrong expertise in scope control, milestone governance and contractual delivery under MSAs and SOW frameworksPractical understanding of technology consulting compliance areas (data privacy, confidentiality, scope governance)Solid technology awareness across ERP platforms, data ecosystems, integrations and hybrid or multi-cloud architectures (Azure, AWS, GCP preferred)In-depth understanding of SDLC methodologies with experience in both Agile and Waterfall deliveryAbility to bridge business objectives with technical execution, leading engineering and architecture teams toward solution ownershipStrong communication, stakeholder management and leadership abilities in distributed, multicultural environmentsFluent English and GermanNice to haveExposure to Generative AI and automation practices within delivery governance or solution engineering contextsExperience contributing to client commercial discussions, contract renewals or RFP/RFI processes

• Work location 8001 Zürich (ZH)
• Workload 100%
• Employment start Immediately
• Employment duration Permanent

• English Orally : Very good knowledge Written : Very good knowledge