Senior Delivery Manager - Insurance Domain

EPAM Systems (Switzerland) GmbH; Zürich; Hybrid; CHF 180.000 - 240.000; Vollzeit

Benefits dieser Stelle

Hybrid work mode

Zusammenfassung

EPAM Systems (Switzerland) GmbH in Zurich, Switzerland, seeks a Senior Delivery Manager in the Insurance domain for a hybrid role. Lead end-to-end delivery, partner with account management, and drive AI-enabled optimization of SDLC while ensuring governance and compliance across engagements.

You will guide clients on practical AI adoption, manage multiple workstreams, and collaborate with architects, product owners, and QA teams to craft realistic delivery plans.

Qualifikationen

• 5–10 years of consulting or IT service delivery management, with at least 3 years in Insurance.
• Hands-on experience applying AI tools to delivery work and governance.

Aufgaben

• Oversee end-to-end delivery for client projects/programs in Insurance.
• Manage client relationships at multiple levels and mitigate risks.
• Promote AI-driven delivery to improve SDLC efficiency and productivity.
• Identify high-value AI use cases and develop adoption roadmaps.

Kenntnisse

Delivery management

Insurance domain

AI-enabled delivery

Stakeholder management

SDLC & governance

Language: English

Ausbildung

Bachelor’s degree (HES/equivalent)

Tools

LLM APIs

Agentic AI frameworks

Jobbeschreibung

Senior Delivery Manager - Insurance Domain

EPAM Systems (Switzerland) GmbH Vacant since: 09.10.2026 Number of jobs: 1 8001 Zürich (ZH) 100% Immediately Permanent

We're looking for a Senior Delivery Manager – Insurance Domain to join our team in Zurich, Switzerland, in a hybrid working mode.

In this role, you will drive end-to-end delivery for key insurance clients, working closely with account management and business development to ensure successful execution of complex engagements. This position combines delivery management responsibilities with AI-first leadership, leveraging advanced tools to optimize SDLC processes and enable measurable business value in a regulated industry. You will act as a trusted advisor in Insurance, guiding clients toward practical AI adoption while ensuring robust governance and compliance across engagements.

Responsibilities

• Oversee full lifecycle delivery for client projects/programs, ensuring compliance with internal processes and governance standards
• Manage client relationships at multiple levels, define expectations, and mitigate delivery risks proactively
• Promote AI-driven delivery enablement within teams to improve SDLC efficiency and overall productivity
• Identify, scope, and structure high-value AI use cases in Insurance (e.g., claims processing, underwriting, policy administration) and develop adoption roadmaps
• Translate AI capabilities (Generative AI, agentic frameworks, LLM integration) into clear delivery outcomes, adjusting estimation models and team structures
• Lead multiple concurrent workstreams across business and technical teams, ensuring timely escalation and risk handling
• Collaborate with architects, consultants, product owners, and QA teams to craft realistic project estimations and delivery plans
• Support business development by preparing proposals, SOWs, and representing delivery leadership during pre-sales and contracting phases
• Contribute to domain expertise growth by sharing best practices internally and with clients, maintaining continuous professional development

Requirements

• 5–10 years of experience in consulting or IT service delivery management, including at least 3 years in the Insurance domain
• Proven ability to deliver complex projects and manage senior client stakeholders
• Hands‑on experience applying AI tools (LLM APIs, coding assistants, agentic AI frameworks) to real delivery work
• Strong capability to identify and quantify AI use cases while navigating risk, compliance, and data governance in Insurance contexts
• In‑depth knowledge of the Software Development Life Cycle, Agile delivery, and practical project delivery methodologies
• Understanding of software architecture principles and IT Service Management processes
• Experience leading distributed teams across multiple geographies
• Strong leadership, organizational, and stakeholder management skills with exceptional communication and presentation abilities
• Fluency in English and German or French

Work Details

• Work location 8001 Zürich (ZH)
• Workload 100%
• Employment start Immediately
• Employment duration Permanent

Qualifications

• Qualification unskilled
• Work experience More than 3 years
• Education Bachelor’s degree from a university of applied sciences or equivalent

Language Skills

• English Orally : Very good knowledge Written : Very good knowledge
• French Orally : Very good knowledge Written : Very good knowledge
• German Orally : Very good knowledge Written : Very good knowledge