Data Centre Specialist

Axiom Technologies; Zürich; Vor Ort; CHF 65.000 - 95.000; Vollzeit

Zusammenfassung

Axiom Technologies in Zürich seeks an on-site IT Services Technician to coordinate hardware, network and data center tasks, delivering timely support for end users. You will join a fast-paced environment focused on reliability and service excellence.

The role involves server and storage maintenance, cabling, backups, documentation, on-call rotations, and collaboration with remote engineers to ensure optimal system uptime.

Qualifikationen

• Diploma or Bachelor’s degree in IT, Electronics, or related field.
• 2+ years of data center or field support experience.
• Knowledge of server hardware, storage, network cabling, and patch panels.
• Familiar with remote management tools (iDRAC/iLO/IPMI).
• Good communication and ability to work in a team; physically demanding environment.
• Willingness to work shifts and be on-call.

Aufgaben

• Rack and install servers, switches, routers, and IT equipment.
• Perform power cycling and basic hardware diagnostics.
• Install/upgrade components like drives and RAM; firmware updates.
• Decommission and remove old hardware as needed.
• Install and patch Ethernet and fiber cables; test network connectivity.
• Serve as on-site technician for remote IT teams; report status and faults.
• Manage backup tape loading and resolve media issues.
• Coordinate with vendors; conduct site surveys for power, cooling, and cabling.
• Maintain asset inventory; update rack layouts and diagrams.

Kenntnisse

Server hardware

Storage systems

Ethernet and fiber cabling

Patch panels

Remote management tools

Good communication

Teamwork

Physically demanding environment

On-call rotations

Ausbildung

Diploma or Bachelor’s degree in IT/Electronics or related field

Tools

iDRAC

iLO

IPMI

Jobbeschreibung

Axiom Technologiesis a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website at www.axiomtechnologies.com for more information about what we do.

We are seeking a capable resource to coordinate a range of activities, from simple tasks to more complex plans. This role will provide on‑site/on‑call assistance to end‑users within the organization’s desktop computing environment in a timely and accurate manner to ensure optimal service delivery.

Key Responsibilities

1. Hardware & Server Support

• Rack and install servers, switches, routers, and other IT equipment.
• Perform power cycling and basic hardware diagnostics.
• Install, replace, or upgrade components such as hard drives, RAM, and server blades.
• Assist with firmware updates and remote management configuration.
• Decommission and remove old hardware.

2. Network Support

• Install and patch Ethernet and fiber optic cables.
• Troubleshoot physical network connectivity issues.
• Replace fiber patch cords and work with patch panels.
• Install and test wireless access points.

3. Remote Hands Support

• Act as the on‑site technician for remote IT teams.
• Execute instructions from remote engineers.
• Report server status, LED indicators, console messages, and hardware errors.
• Perform visual and physical inspections.

4. Backup & Media Management

• Handle backup tape loading and unloading.
• Resolve tape library (ATL) and media‑related issues.

5. Vendor & Facility Coordination

• Coordinate with hardware vendors for installations and replacements.
• Work with security and facilities teams for rack moves and maintenance.
• Conduct site surveys for power, cooling, and cabling requirements.

6. Documentation

• Maintain asset inventory.
• Label and organize cables according to standards.
• Update rack layouts, network diagrams, and power/cooling documentation.
• Report status and abnormalities to the remote support team.

Required Skills

• Diploma or Bachelor’s degree in IT, Electronics, or a related field.
• At least 2 years of experience in a data center or field support.
• Knowledge of: Server hardware
• Storage systems
• Ethernet and fiber cabling
• Patch panels
• Remote management tools (such as iDRAC, iLO, or IPMI)
• Good communication and teamwork skills.
• Ability to work in a physically demanding environment.
• Willingness to work shifts and be on-call.