Customer Sales Advisor

Groupe VOé; Orbe, Vallorbe; Vor Ort; CHF 55.000 - 75.000; Vollzeit

Zusammenfassung

VOé is a dynamic regional company committed to sustainable development and local roots. We are looking for a Customer Sales Advisor to engage with customers at reception and by phone, delivering excellent service while promoting multimedia products.

The role emphasizes sales orientation, team collaboration, and autonomy in a friendly, human-sized environment with strong social benefits. Fluency in French is essential and other languages are welcome.

Qualifikationen

• Completed professional training, at least a Federal VET Diploma (CFC).
• Sales-oriented personality, service- and results-driven.
• Good experience in sales; able to integrate into a team and work autonomously.

Aufgaben

• Respond to all customer requests across all areas of our company's activities, both at the reception of our customer spaces and via telephone calls, ensuring quality follow-up with our customers.
• Advise and sell Multimedia products.
• Handle troubleshooting for TV, Internet, fixed and mobile telephony.
• Perform administrative tasks related to customer file management.

Kenntnisse

Sales experience

Service-oriented

Team collaboration

IT tools proficiency

Ausbildung

Federal VET Diploma (CFC)

Tools

Common IT tools

Jobbeschreibung

As a trusted regional partner, VOé is committed to sustainable development with the ambition to be the leading player in the North Vaud region, supporting its customers in implementing the energy, climate, and digital transition. VOé is active in local services including the production and distribution of electricity, gas and heat distribution, the provision of net+ multimedia products (Internet, Mobile, TV and telephony), as well as the installation of electrical systems and renewable energy production facilities. Do you want to work in a future-oriented sector and participate in the energy transition? We do everything possible to enable you to be part of this change. We are looking for a:

Customer Sales Advisor

Your main tasks:

• Respond to all customer requests across all areas of our company's activities, both at the reception of our customer spaces and via telephone calls, ensuring quality follow-up with our customers
• Advise and sell Multimedia products
• Handle troubleshooting for TV, Internet, fixed and mobile telephony
• Perform administrative tasks related to customer file management

Your talents and experience:

• Completed professional training, at least a Federal VET Diploma (CFC)
• Sales-oriented personality, service- and results-driven
• Good experience in sales
• Flexible and autonomous
• Ability to integrate into a team
• Proficient with common IT tools
• Excellent command of French (a foreign language is an asset)

We offer you a very varied role in a dynamic and human-sized working environment, fair conditions with good social benefits. Join a dynamic company committed to sustainable development, employing staff passionate about their missions, and contribute to strengthening our local and community roots.

Join us! Come and experience the VOé attitude!

Customer orientation: we are ambassadors Expertise: we are professionals Positivity: we are caring