Customer Leads Analyst - Switzerland

AMAN Group Sarl; Baar; Vor Ort; CHF 90.000 - 130.000; Vollzeit

Zusammenfassung

AMAN Group Sarl is seeking a Customer Leads Analyst to drive customer segmentation and data-led lead generation from the Swiss corporate office. You will write and optimize SQL queries, model high-potential audiences, and deliver enriched datasets to Sales, Marketing, and Operations for better acquisition and retention outcomes.

The role partners with Residential Sales and Marketing, builds predictive scoring, and scales reporting to support rapid, insight-based decisions while adhering to data

Qualifikationen

• 2–5 years in data analytics, BI, or data science roles.
• Advanced SQL skills for data transformation, analysis, and validation.
• Predictive modeling experience with Python or R is a plus.
• Ability to communicate complex analytical concepts to non-technical stakeholders.
• Expertise in customer segmentation, retention analysis, and LTV modeling.
• Experience sourcing and enriching internal data with external datasets.

Aufgaben

• Write and optimize SQL queries across multiple sources to answer population and segmentation questions.
• Automate and scale reporting outputs for faster, insight-led decisions.
• Execute Aman’s data-driven lead generation and scoring strategy for Residential properties.
• Identify high-value prospect segments through data modeling, clustering, and behavioral analysis.
• Develop KPIs and dashboards to track lead quality, pipeline progression, and conversion performance.
• Research data sets (broker lists, property databases, wealth data) and ingest/enrich CRM data.
• Partner with Residential Marketing to align inbound and digital campaigns with lead gen goals.
• Ensure data governance and privacy compliance across datasets.

Kenntnisse

Advanced SQL

Python/R for modeling

Customer segmentation

LTV modeling

Stakeholder communication

Data governance

Ausbildung

Bachelor's degree in Data Science, Analytics, CS, or Statistics

Tools

Python

R

SQL

Jobbeschreibung

Join our dynamic corporate team and become part of Aman Group. With offices strategically located around the world (Zug, London, Dubai, Singapore, Bangkok, Miami and New York), our corporate colleagues are at the forefront of driving innovation and excellence for our ultra-luxury brand.RoleThe Customer Leads Analystm, based in the Switzerland Corporate Office drives Aman’s customer segmentation and data-led lead generation across all lines of business. This role leverages analytics, segmentation, and data modeling to identify, qualify, and optimize high-potential leads across Aman’s portfolio. This role partners closely with Residential Sales, Operations, Marketing, and Data Platforms to manage prospect flows, CRM profile management, evaluate conversion performance, and build predictive scoring models that improve acquisition and targeting efficiency, and delivers rich data sets to respective LOBs for downstream activation. Critically, it also researches, sources, evaluates, and integrates new external sources of data, including real estate, demographic, and wealth data sets to enrich lead intelligence and support global customer acquisition and retention.Responsibilities:Write and optimize SQL queries to prepare, transform, and analyze guest data from multiple sources to answer population and segment questions from Residential Sales & MarketingAutomate and scale reporting outputs to enable faster, insight-led decision-makingExecute Aman’s data-driven lead generation and scoring strategy for Residential propertiesIdentify high-value prospect segments through data modeling, clustering, and behavioral analysisDevelop KPIs and dashboards to track lead quality, pipeline progression, and conversion performanceResearch candidate data sets for acquisition, including broker lists, property databases, wealth intelligence platforms, and demographic data and work to obtain, ingest, and optimize those data sets to enrich existing internal CRM data and to identify new potential audiencesDrive integration and optimization of internal CRM data and external data sources, ensuring leads are categorized, scored, and prioritized effectivelyPartner with Residential Marketing to align inbound and digital campaign efforts with qualified lead generation goalsContinuously analyze conversion trends and recommend improvements to lead nurturing and sales qualification processesReview analytical outputs are accurate, repeatable, and aligned with business objectivesContribute to data governance initiatives, ensuring adherence to privacy standards and that all data sets are appropriately sourced and trackedRequirements2–5 years in data analytics, BI, or data science rolesBachelor’s degree in Data Science, Analytics, Computer Science, Statistics, or related fieldAdvanced SQL skills for data transformation, analysis, and validation; familiarity with predictive modeling (Python, R) a plusAbility to communicate complex analytical concepts clearly to non-technical stakeholdersDemonstrated expertise in customer segmentation, retention analysis, and LTV modelingExperience sourcing, integrating, and enriching internal datasets with external data sources (e.g., Knight Frank, Wealth-X, Savills, demographic or investment datasets)Prior experience in pipeline analysis, conversion funnel reporting, or sales performance tracking