Conseiller Service Client Réparation & Chef adjoint Centre

Jobup; Langenthal; Sur place; CHF 110 000 - 140 000; Plein temps

Avantages offerts par ce poste

Independence

Flat hierarchy

Training support

Résumé du poste

Calag in Langenthal is seeking a Customer Service Advisor Repair & Service / Deputy Head of Repair Centre (80-100%). You will liaise daily with customers to identify economical and technically optimal vehicle solutions and guide repair orders from start to finish.

Join a traditional Swiss company with about 200 employees and contribute to shaping the repair centre's future while staying involved with customer relations and ongoing training opportunities.

Qualifications

• Technical background in the automotive or commercial vehicle sector required.
• Strong customer orientation and communication skills needed.
• Reliable, team-oriented personality with empathy required.

Responsabilités

• Advise customers on economical and technical solutions for vehicles.
• Create tailored offers and complex repair orders efficiently.
• Proactively inform customers about unforeseen work and processes.
• Accompany the orders from A to Z and ensure customer wishes are implemented.
• In the absence of the Head of Repair Centre, take over deputy role.

Connaissances

Technical background (automotive)

Customer orientation

Team player

Description du poste

Calag in Langenthal is seeking a Customer Service Advisor Repair & Service / Deputy Head of Repair Centre (80-100%). You will liaise daily with customers to identify economical and technically optimal vehicle solutions and guide repair orders from start to finish.

Join a traditional Swiss company with about 200 employees and contribute to shaping the repair centre's future while staying involved with customer relations and ongoing training opportunities.