Community Sales Manager

IWG plc; Hagenbuch; Vor Ort; CHF 70.000 - 90.000; Vollzeit

Zusammenfassung

Regus Switzerland is looking for a Community Sales Manager (M/W) to lead the center operations and drive member satisfaction. You will supervise the daily activities of the center team and ensure service standards, while promoting opportunities for additional services and revenue growth.

You will work closely with landlords, suppliers and internal teams to maintain a high level of organization, professionalism, and customer care in a dynamic, global company.

Qualifikationen

• Successful completion of vocational training.
• Proficient in German, French and English (written and spoken).

Aufgaben

• Take operational responsibility of the site.
• Provide technical leadership of the center team in day-to-day business.
• Ensure the center standard is met.
• Minimize accounts receivable and explore additional services.
• Provide customer support and ensure high customer satisfaction.
• Handle customer complaints or escalate to management as needed.
• Organize and coordinate events and community activities.
• Manage all operational and administrative customer and center issues.
• Respond to daily customer inquiries.
• Communicate with landlords, suppliers and internal departments.

Kenntnisse

Teamwork

Communication

Initiative

Customer service

Organizational skills

Ausbildung

Vocational training

Jobbeschreibung

REGUS GROWS… GROW WITH US.

In more than 3’000 locations in 120 countries and over 900 cities worldwide, business partners and
companies from all industries can work in our business centers - wherever, however, or whenever
they want.

In Switzerland, Regus operates over 50 business centers in 15 cities.
(www.regus.ch).

Why Regus?

Service in an inspiring atmosphere. To enable outstanding work results at any place and at any time,
to create a creative environment that promotes millions of people in their productivity - that’s what we stand for. You can be part of our success story!

What does it take to be successful? The success of our customers is our goal. Would you like to
support our customers to be more successful? This is possible if you see your center as your own business and work with your team every day to create a professional environment. What’s more: an environment in which everyone feels comfortable.

We are very dynamic and growing strongly. This also opens up opportunities for you if you are
motivated and achieve outstanding results. And we promote talent - structured, consistent and sustainable.

Global mobility: Our success is global, which means that we also give our talents the opportunity to be internationally successful. Whether in a project or permanent - international living and working is a matter of course for us.

To strengthen our team we are looking for

Community Sales Manager (M/W)

Your tasks:

• Operational responsibility of the site
• Technical leadership of the center team in day-to-day business
• Ensuring the center standard
• Minimization of accounts receivable and development of potential additional business or services
• Provide customer support and ensure top-notch service and high levels of customer satisfaction
• Customer complaint handling or, in the case of serious problems, escalation to the responsible manager
• Organization/coordination of events and community events
• Responsibility for all operational and administrative customer and center issues
• Handling of daily customer inquiries
• Communication with the landlords, the suppliers as well as the internal departments

Your profile:

• Successfully completed vocational training
• Good knowledge of the German/ French and English languages, both written and spoken
• Very good manners and a well-groomed external appearance
• A reliable, strong organizational and team-oriented personality
• Strong communication skills
• A high degree of independence, initiative, customer work and flexibility
• Fun to work in a team
• Sense of responsibility and service-oriented action

Opportunities for advancement at Regus. We like to challenge and promote our talents. To this end, we have developed a consistent career model and a variety of training programs. We will also be happy to work with you to develop goals that match your skills and aspirations. Your ambition determines where the journey takes you. Maybe you'll be our next Sales Director?