City Lead Community Manager

IWG plc; Genf; On-site; CHF 85,000 - 110,000; Full time

Job summary

Regus Switzerland is seeking a City Team Lead Community Manager in Geneva to drive local centre operations and guest experience. Lead a customer-focused team, coordinate events, and showcase the benefits of flexible working to attract new clients.

You will manage daily activities, ensure outstanding service, and collaborate with centre teams to maintain high standards while growing the business within the city. This role offers dynamic growth within a global network.

Qualifications

• Enthusiastic – always has a positive attitude for your customers.
• Resilient – handles challenges and adapts to change.
• Influential – confident and approachable; builds relationships with customers.
• Pride – maintains high standards and detail.
• Motivated – takes ownership and drives results.
• People – leads by example and supports team development.
• Planning – sets goals and uses resources to achieve them.

Responsibilities

• Showcase your centre and ensure it looks its best for customers.
• Provide excellent customer service to existing customers.
• Grow the business by presenting the centre benefits of flexible working to new customers.
• Lead a customer-focused team and coordinate city-wide community events.

Skills

Enthusiastic attitude

Resilient

Influential

Attention to detail

Motivated

People leadership

Planning

Job description

REGUS GROWS… GROW WITH US.

In more than 3’000 locations in 120 countries and over 900 cities worldwide, business partners and companies from all industries can work in our business centers - wherever, however, or whenever they want.

In Switzerland, Regus operates over 50 business centers in 15 cities.

(www.regus.ch).

Why Regus?

Service in an inspiring atmosphere. To enable outstanding work results at any place and at any time, to create a creative environment that promotes millions of people in their productivity - that’s what we stand for. You can be part of our success story!

What does it take to be successful? The success of our customers is our goal. Would you like to support our customers to be more successful? This is possible if you see your center as your own business and work with your team every day to create a professional environment. What’s more: an environment in which everyone feels comfortable.

We are very dynamic and growing strongly. This also opens up opportunities for you if you are motivated and achieve outstanding results. And we promote talent - structured, consistent and sustainable.

Global mobility: Our success is global, which means that we also give our talents the opportunity to be internationally successful. Whether in a project or permanent - international living and working is a matter of course for us.

To strengthen our team we are looking for

City Team Lead Community Manager (M/W)

What does the job involve?

• Showcase your product – take pride in your centre looking it’s best.


• Providing Excellent Customer Service – give fantastic service to existing customers.


• Grow your business – showcase your centre to new customers – show them the benefits offlexible working.


• Team – Manage a winning, customer focused team.

Additionally as City Team Lead Community Manager you will:

• Organise and co-ordinate a City-wide programme of Community Events.


• Plan and optimise the time of your people.

What makes a great City Team Lead Community Manager?

• Enthusiastic – always has a positive attitude for your customers.


• Resilient – enjoys challenges and adapts to change; consistently demonstrates energy andpassion.


• Influential – confident and approachable; delivers results by building strong relationshipswith customers.


• Pride – pays attention to detail; takes responsibility for maintaining high standards.


• Motivated – takes ownership and acts decisively to solve problems and deliver results. Makesevery minute of every day count.


• People – sets clear goals and expectations, supports and encourages your team. Leads byexample, provides feedback and develops team members.


• Planning – identifies goals and, uses available resources to formulate a strategy to achieve them.

Rising at Regus

Our structured training and development programme supports those who deliver results and have the right ambition. You can quickly progress to Operations Director and then to Operations VP. These are senior roles responsible for running a portfolio of centres across a city, ensuring we deliver the highest standards of customer service.