Client Relationship & Onboarding Specialist

HSBC Holdings plc; Genf; Vor Ort; CHF 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Healthcare and pension

Zusammenfassung

HSBC Holdings plc in Switzerland seeks a Client Service Executive to support senior Relationship Management and Acquisition teams across the Europe International Market. The role focuses on onboarding, account maintenance and client reviews to deepen client relationships and drive income generation.

You will coordinate KYC renewals, remediation projects and client lifecycle activities, ensuring regulatory compliance and timely, accurate processing across HSBC products.

Qualifikationen

• Completed qualification from a commerce school or a university degree in Business Administration, Economics or Management.
• Proven proficiency in Client Service Executive activities.
• Strong communication skills in English; additional languages are an advantage.
• Good communication skills with strong customer experience.
• Strong organisational skills and prioritisation with focus on customer needs.

Aufgaben

• Support senior management and Relationship Managers in strengthening client relationships and revenue opportunities.
• Coordinate onboarding, KYC renewals, remediation projects, and client maintenance across HSBC products.
• Assist with proposals, presentations and pitches for new products and services; prepare briefing notes for key meetings.
• Coordinate client lifecycle activities including onboarding and client exits; ensure compliance with controls.

Kenntnisse

Client service execution

English proficiency

Organisational skills

Attention to detail

Ausbildung

Business Administration/Economics/Management degree

Tools

Microsoft Word

Excel

PowerPoint

Jobbeschreibung

HSBC Holdings plc in Switzerland seeks a Client Service Executive to support senior Relationship Management and Acquisition teams across the Europe International Market. The role focuses on onboarding, account maintenance and client reviews to deepen client relationships and drive income generation.

You will coordinate KYC renewals, remediation projects and client lifecycle activities, ensuring regulatory compliance and timely, accurate processing across HSBC products.