Client Advisor

FERRAGAMO; Genf; Vor Ort; CHF 55.000 - 75.000; Vollzeit

Zusammenfassung

Ferragamo in Geneva invites a Full Time Client Advisor to transform every client interaction into a personalized, memorable experience on the boutique floor.

You will be a caring, authentic communicator who puts the client at the center, building lasting relationships through storytelling and a passion for luxury.

The role offers daily engagement with discerning clients, opportunities to grow, and a collaborative team environment within a global luxury brand.

Qualifikationen

• Client-centric approach and luxury client insights.
• Master storytelling and asking engaging questions.
• Innovative thinking to create value for clients.

Aufgaben

• Create magical client moments with hand-crafted experiences.
• Build long-term authentic bonds with clients.
• Demonstrate leadership on the selling floor and drive sales results.

Kenntnisse

Caring

Communicator

Storytelling

Customer service

Jobbeschreibung

OUR HERITAGE AND PASSION TO EMPOWER YOUR TALENT AND CREATIVITY - A BRAND MADE OF PEOPLE

Salvatore Ferragamo S.p.A. is one of the world's leading companies in the luxury goods sector, whose origins date back to 1927. Salvatore Ferragamo Group is famous in the creation, production and sale of shoes, leather goods, clothing, silk products, eyewear, watches, and other accessories, as well as perfumes. The love for uniqueness and exclusivity, with a perfect blend of style, creativity and innovation through the quality and craftsmanship of the "Made in Italy" tradition, have always enriched the trademark of Salvatore Ferragamo Group products. With over 4,000 employees and a network of 685 mono-brand stores, the Ferragamo Group operates in Italy and worldwide as one of the leaders in the European, American, and Asian markets.

We are currently looking for a Full Time - Client Advisor to join our boutique in Geneva.

YOU

• Caring, authentic trusted client advisor: an intuitive sales associate with a passion for style.
• A powerful communicator, handling clients with personal care and empathy and putting the client at the center of every decision.
• Courageous with ideas and innovative in your approach, always ready to grow and learn.

THE JOB

• Transform each client experience into magical moments by creating a hand-crafted experience that makes the client feel confident and energized
• Create a long-term authentic bond with clients by making them feel the experience is truly about them.
• Demonstrate active leadership on the selling floor, to drive individual and team objectives and be accountable for sales results.

ESSENTIALS

• Acting and thinking first of the client and their experience, you have an in-depth knowledge of the desires, needs and expectations of luxury clients.
• Being a master at storytelling and at the art of asking engaging questions.
• Thinking innovatively about how we can improve and generate new ways of creating tangible value and magic for the clients.

MISSION DETAILS

• Provide excellent and specialized customer service by creating emotionally enriched relationships with clients.
• Develop and nurture meaningful and loyal client relationships through personal connections and CRM initiatives.
• Manage and drive sales by understanding client desires and creating a hand-crafted experience for the client to achieve the best sales performance.

Languages: Proficiency in French and English, more languages will be advantageous.

Location: Geneva, Switzerland

Position available: Full-time

At Ferragamo you can play your part and express your uniqueness.

We are committed to building a diverse workplace in which diversity is valued in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs and sexual orientation.

As an Equal Opportunity Employer we welcome and consider applications from all candidates regardless of their personal background.