Client Advisor (M/W/D)

Louis Vuitton; Lausanne; Vor Ort; CHF 60.000 - 90.000; Vollzeit

Zusammenfassung

Louis Vuitton in Lausanne is seeking a Client Advisor to welcome and assist clients, delivering a premium shopping experience while embodying the brand promise.

You will work with clients to understand their needs, share expertise on women's ready-to-wear, and build lasting relationships across the boutique.

The role requires weekend availability and fluency in French and English, with a passion for the Louis Vuitton heritage.

Qualifikationen

• Irrespective of other languages, fluency in French and English is expected; other languages are a plus.
• Weekend availability is required to cover peak shopping periods.
• Strong customer service and relationship-building abilities are essential.

Aufgaben

• Achieve individual and team sales targets across all Louis Vuitton products.
• Develop and nurture long-term client relationships with personalized engagement.
• Provide an exceptional welcome and premium shopping experience for every client.
• Offer expert assistance with women’s products and brand heritage.
• Maintain comprehensive product knowledge across categories, focusing on women’s silhouette.
• Adhere to Louis Vuitton’s standards of care, conduct, policies, and procedures.
• Actively contribute to team goals and boutique objectives.

Kenntnisse

Customer service

Commercial mindset

Interpersonal skills

Team collaboration

Problem solving

Weekend availability

French-English bilingual

Jobbeschreibung

About The Job

The Maison Louis Vuitton makes a promise to every of its customers: all of them, no matter the reason of their visit, should be cherished, encouraged to be themselves and a trusty relationship should be created. As a Client Advisor of Louis Vuitton, you will be an ambassador of the Brand and your role will be to ensure that every of the clients will be welcomed and accompanied in accordance with this promise.

Job Responsibilities

• Achieve individual and team sales targets across all Louis Vuitton products, leveraging specialized expertise in women's ready-to-wear.
• Develop and nurture long-term client relationships, fostering loyalty through personalized engagement.
• Provide an exceptional welcome and premium shopping experience for every client.
• Offer expert assistance with all Louis Vuitton products, showcasing in-depth knowledge of women's fashion and brand heritage.
• Actively contribute to team goals and overall boutique objectives.
• Maintain comprehensive product knowledge across all categories, with a focus on women's silhouette.
• Adhere strictly to Louis Vuitton's standards of care, conduct, policies, and procedures.

Profile

• Strong customer service skills with a commercial mindset.
• Curious, empathetic, adaptable, agile, and ambitious.
• Excellent interpersonal skills and a collaborative team spirit.
• Passionate about the Louis Vuitton brand, its history, and its diverse universes.
• Flexible, with strong problem-solving abilities.
• Available to work weekends.
• Fluent in French and English; knowledge of other languages is a significant asset.

We are already looking forward reading your profile!

Reference LVM33721