Client Advisor / Verkäufer Vollzeit - Lugano (German Speaker)

Aldo Group International AG; Lugano; Vor Ort; CHF 34.440 - 48.216; Teilzeit

Zusammenfassung

A luxury fashion retailer in Lugano is looking for a part-time Client Advisor. In this role, you will ensure a unique client experience while building lasting relationships. Candidates should have previous sales experience, preferably in luxury fashion, and be fluent in English and German. The position requires strong interpersonal skills and a client-oriented mindset, with an emphasis on achieving excellent sales performance and maintaining store visual standards.

Qualifikationen

• Previous experience in sales roles, preferably in luxury fashion.
• Strong interpersonal skills and a commercial mindset.
• Fluency in English and German.

Aufgaben

• Guide clients and build lasting relationships.
• Achieve excellent sales performance.
• Maintain visual standards in the store.

Kenntnisse

Sales experience

Interpersonal skills

Client-oriented

Understanding of luxury sector

Fluency in English

Fluency in German

Jobbeschreibung

Overview

Moncler Group is specialized in luxury clothing and accessories. We are a Group characterized by experientiality, inclusiveness, sense of belonging to a community and contamination of different meanings and worlds.

Our goal is that Moncler’s social channels not only communicate our identity or our products, but that they move to meet the interests, tastes and emotions of our community and beyond.

We are looking for a part -time Client A d visor to complete the team of our Boutique in Lugano.

Your Impact

The Client Advisor, with impeccable presentation and natural elegance will guide each single client across the brand’s values and heritage, gaining a strong understanding of the client and their needs and building a profitable, long‑lasting relationship.

The Client Advisor, in partnership with the team, is responsible for reaching individual results while contributing to the team targets as well.

Activities

• Ensures an unique client experience, creating a long lasting relationship, taking care of all phases of the selling ceremony, after sales and clienteling activities, providing a warm and welcoming environment;
• Achieves excellent selling performances and results;
• Implements and maintains Company’s Visual standards in store, collaborating with Visual Merchandising team, ensuring replenishment and stock management;
• Active cooperates during preparation and execution of inventories;
• Works with the team effectively and enthusiastically, conveying energy and motivation, being a reliable partner.

Qualifications

• Previous experience in sales roles, experience in structured Fashion Luxury/Retail Companies is a plus;
• Previous international experience both in professional and non-professional contexts;
• Passionate about Retail, Client oriented and with commercial mindset;
• Excellent understanding of the luxury sector and product sensitivity;
• Strong interpersonal skills;
• Willingness to evolve in the organisation, willingness to relocate is a plus;
• Fluency in English and German.

Moncler is an equal opportunity employer, which means we do not discriminate on the basis of Ethnic origin, Skin color, Religion, Civil status, Age, Nationality, Ancestry, any form of disability or neurodivergence, medical condition, Gender, Gender Identity or Expression, Sexual Orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.