Business Analyst - Web & Mobile Banking + Crypto (Hybrid)

Avaloq; Bioggio; Hybrid; CHF 110.000 - 160.000; Vollzeit

Benefits dieser Stelle

Hybrid work model

Diversity & inclusive culture

Zusammenfassung

Avaloq, a Swiss-based wealth management technology leader, is hiring a Business Analyst for the Service Operations – Web & Mobile and Crypto Team. You will analyse business requirements, investigate production incidents, and ensure stable operation of Web & Mobile Banking and Crypto solutions for clients worldwide.

You will work with Software Engineers, Service Managers, Product teams and Project Delivery to drive incident resolution and continuous service improvements across the software

Qualifikationen

• Bachelor's degree in Computer Science, Engineering or equivalent.
• Proven experience as a Business Analyst in banking/finance with strong BA responsibilities.
• High level knowledge of web app infra (DNS, firewall, WAF).
• Knowledge of digital banking, mobile/web banking platforms.
• Familiarity with cloud and containerization (Docker, Kubernetes).
• Strong analytical and problem-solving skills, ability to translate business needs into technical requirements.
• Fluency in English (written and verbal).

Aufgaben

• Analyse and consolidate client requirements into functional and technical specifications.
• Manage incidents and service requests end-to-end, including triage and resolution.
• Collaborate with clients, service teams, and development to identify root causes and drive improvements.
• Contribute to requirements analysis, solution design, testing, deployment and post-production support.

Kenntnisse

Analytical skills

Problem-solving

Communication

Client orientation

Organized

Ausbildung

Bachelor's degree in CS/Engineering or equivalent

Tools

Jenkins

Gradle

Artifactory

Python

Groovy

Linux

Bash

Oracle SQL

Oracle PL/SQL

Docker

Kubernetes

Jobbeschreibung

Avaloq, a Swiss-based wealth management technology leader, is hiring a Business Analyst for the Service Operations – Web & Mobile and Crypto Team. You will analyse business requirements, investigate production incidents, and ensure stable operation of Web & Mobile Banking and Crypto solutions for clients worldwide.

You will work with Software Engineers, Service Managers, Product teams and Project Delivery to drive incident resolution and continuous service improvements across the software