Biotech Solutions Engineer – Data Integration & Onboarding

Embodied AI; Zürich; Hybrid; CHF 90.000 - 140.000; Vollzeit

Zusammenfassung

Rivia is seeking a Solutions Engineer for our Zürich team to help manage clinical trial data integration and client onboarding, ensuring smooth deployment of our platform. You will collaborate with cross-functional teams to translate customer needs into scalable data pipelines and dashboards.

The role emphasizes technical execution and strong communication to support customer success in a fast-growing biotech environment.

Qualifikationen

• Strong problem-solving skills.
• Excellent communication and presentation skills.
• Proactive mindset with ability to work independently and in a team.

Aufgaben

• Collaborate with our team to understand clinical trial assessment and monitoring needs, data integration requirements, and customer needs.
• Utilize Rivia's heuristic-based approach to generate data integration code, mapping third-party vendor data sources to Rivia’s database.
• Lead customer onboarding processes, set up dashboards, and ensure the smooth integration of client teams into the Rivia platform.
• Manage client accounts, providing ongoing support and ensuring satisfaction.
• Work closely with software engineers to contribute to the development of new platform features and enhancements.
• Troubleshoot and optimize data integration pipelines for accuracy and reliability.
• Engage in business development tasks, including identifying new opportunities and contributing to strategic planning.
• Contribute to integration documentation and knowledge sharing to enhance the team's capabilities.

Kenntnisse

Problem-solving

Communication skills

Proactive mindset

Team collaboration

Ausbildung

Bachelor's degree in Biomedical Engineering, Computer Science, Data Science, Life Sciences or equivalent experience

Tools

Python

R

SQL

Java

Jobbeschreibung

Rivia is seeking a Solutions Engineer for our Zürich team to help manage clinical trial data integration and client onboarding, ensuring smooth deployment of our platform. You will collaborate with cross-functional teams to translate customer needs into scalable data pipelines and dashboards.

The role emphasizes technical execution and strong communication to support customer success in a fast-growing biotech environment.