Bilingual Admissions & Enrollment Coordinator

Ecole Mosaic SA; Schweiz; Hybrid; CHF 60,000 - 90,000; Full time

Job summary

Ecole Mosaic SA in Switzerland seeks an Admissions Officer to manage inquiries, process applications, and coordinate interviews and tours, ensuring a welcoming, professional experience for prospective families in line with ISP policies.

You will maintain admissions records, support events, and collaborate with the Head of Admissions to drive enrolments while upholding high service standards.

Qualifications

• Bachelor’s degree in business administration or similar.
• Multilingual in French and English.
• 1–3 years of experience in the commercial “service” sector (incl. Customer Service).
• Strong data management and analytical skills; proficient with technology for organising data and reporting.
• Experience managing a CRM system (HubSpot or Salesforce).
• Excellent communication and organisational abilities.

Responsibilities

• Respond to admissions enquiries via phone, email, and in person.
• Coordinate campus tours and student interviews.
• Process and track applications; maintain admissions records.
• Maintain admissions database and generate reports.
• Support admissions events (Open Days, information sessions, orientation).
• Liaise with families, teachers, and finance/administration staff.
• Prepare admissions correspondence and welcome packs.
• Assist with enrolment documentation and onboarding.
• Collaborate with Marketing on admissions information for materials.

Skills

Data analysis

Customer service

Organization

Communication

Multilingual (FR & EN)

Education

Bachelor’s degree in business administration or similar

Tools

HubSpot

Salesforce

Job description

Ecole Mosaic SA in Switzerland seeks an Admissions Officer to manage inquiries, process applications, and coordinate interviews and tours, ensuring a welcoming, professional experience for prospective families in line with ISP policies.

You will maintain admissions records, support events, and collaborate with the Head of Admissions to drive enrolments while upholding high service standards.