AWS Sales Strategy and Operations Manager

Amazon Inc.; Zürich; On-site; CHF 150,000 - 190,000; Full time

Job summary

AWS is seeking a Senior Sales Strategy & Operations Manager to join our Global Sales Strategy & Operations team in Zürich. You will blend strategic influence with hands-on analytics to support Sales Leaders and their teams, delivering data-driven decisions and monthly reporting.

You will work across multiple data sources, build reports, and drive operational excellence, collaborating with sales, operations, and internal users to sustain business health and growth.

Qualifications

• 7+ years of experience in business/strategy roles.
• Bachelor's degree or equivalent.
• Experience using Excel to manipulate and analyze data.
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent.
• Experience presenting to senior leadership.
• Experience in strategy consulting / influencing top leader.
• Experience using Salesforce (or other CRM tool) or BI tools.
• AI fluency / experience in GenAI tools to automate workflows.

Responsibilities

• Data Analysis & Insights: Conduct comprehensive analysis of diverse datasets to uncover meaningful business insights.
• Strategic Planning & Reporting: Maintain monthly health of the business models and manage financial modeling projects.
• Metrics & Performance Management: Monitor and evaluate existing metrics and identify opportunities for new metrics.
• Business Intelligence: Deliver strategic insights and create customized reports to guide business decisions.

Skills

Strategy experience

Influencing senior leaders

Data analysis

Communication

AI/GenAI fluency

Data storytelling

Education

Bachelor's degree

Tools

Excel

Salesforce

BI tools

Job description

• 7+ experience in business and / or strategy roles
• Bachelor's degree or equivalent
• Experience using Microsoft Excel to manipulate and analyze data
• Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent
• Experience presenting to senior leadership
• experience in strategy consulting / influencing top leader
• Experience using Salesforce (or other CRM tool) or BI tools
• AI fluency / experience in GenAI tools to automate workflows

AWS is looking for a Senior Sales Strategy & Operations Manager to join their Global Sales Strategy & Operations team. This role combines strategic influencing on Sales Leaders and hands-on analytics with operational excellence, where you'll use data analysis and modeling to support Sales Leaders and their teams. You'll play a key role in maintaining business health and driving data-informed decisions.

This role combines technical expertise with strong business acumen to analyze complex datasets from multiple sources. You'll be instrumental in delivering monthly reports and conducting specialized business analyses that directly impact our decision-making processes.

Key Focus Areas:

• Delivering actionable insights to stakeholders - influencing business direction
• Managing sales performance reporting analysis
• Conducting data quality audits
• Creating reports using diverse data sources

What You'll Bring:

• Strong skill ins strategic influencing
• Strong technical skills in data extraction and modeling
• Exceptional organizational abilities
• Self-motivation and adaptability to work in an ambiguous, fast-paced environment
• Experience handling large datasets
• Ability to support multiple sales teams simultaneously

Success in This Role Means:

• Collaborating effectively with sales teams, operations teams and internal users
• Developing and implementing new reporting solutions
• Creating accurate, impactful reports
• Communicating complex data insights to both technical and non-technical audiences
• Supporting DE Sales teams with territory analysis and operational activities

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.

The ideal candidate thrives in a dynamic environment, demonstrates strong analytical capabilities, and can translate data into meaningful business insights while maintaining high operational standards. This role offers immediate impact opportunities through accurate reporting and strategic analysis that directly supports our sales organization's success.

Key job responsibilities

Data Analysis & Insights

• Conduct comprehensive analysis of diverse datasets to uncover meaningful business insights
• Design and deliver both regular and on-demand business analytics to meet stakeholder requirements

Strategic Planning & Reporting

• Maintain monthly health of the business models
• Create and manage various financial modeling projects
• Extract and analyze data using Excel and other data management platforms

Metrics & Performance Management

• Monitor and evaluate existing performance metrics
• Identify opportunities for new metrics development
• Transform complex data into actionable recommendations

Business Intelligence

• Deliver strategic insights to guide business decisions
• Provide data-driven recommendations through detailed analysis
• Create customized reports to address specific business needs

About the team

Join our international, diverse team, which is going above and beyond for our most significant and influential customers in Switzerland. The team is always focused to deliver the best results for our customer by working backwards from their needs. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.