Associate Director, Patient Engagement Strategy

CSL; Glattbrugg; Hybrid; CHF 99,000 - 165,000; Full time

Benefits offered by this job

Hybrid work model

Competitive compensation

Job summary

CSL is seeking an Associate Director, Patient Engagement Lead to shape patient-centered clinical development. You will translate patient insights into actionable recommendations across protocol design, recruitment, and participant experiences, working with global teams and external patient groups.

The role emphasizes partnering with advocacy groups and sites, influencing study design and engagement strategies, and representing CSL in external forums. Hybrid work in Maidenhead, UK is required.

Qualifications

• Significant clinical research experience in the pharmaceutical industry.
• Direct experience in site and patient engagement.
• Solid understanding of drug development and each trial stage.
• Strong knowledge of ICH guidelines and GCP.
• Ability to influence and resolve conflicts in a matrix environment.
• Demonstrated project management across multiple programmes.

Responsibilities

• Advise study teams on patient needs and site expectations to inform protocol design and trial communications.
• Lead initiatives to embed patient engagement in planning, recruitment and retention.
• Develop site engagement strategies with Site Engagement Leads for lasting partnerships with sites.
• Represent CSL in external forums and align engagement with Medical Affairs and partners.
• Build relationships with patient advocacy groups and patient communities.

Skills

Stakeholder engagement

Project management

Communication

Leadership

Influence & negotiation

Job description

CSL is seeking an Associate Director, Patient Engagement Lead to shape patient-centered clinical development. You will translate patient insights into actionable recommendations across protocol design, recruitment, and participant experiences, working with global teams and external patient groups.

The role emphasizes partnering with advocacy groups and sites, influencing study design and engagement strategies, and representing CSL in external forums. Hybrid work in Maidenhead, UK is required.