Assistant Maître d'hôtel m/w

Hotel Regina Wengen; Lauterbrunnen; Vor Ort; CHF 70.000 - 90.000; Vollzeit

Zusammenfassung

Hotel Regina Wengen invites a professional Maître d'hôtel with a passion for luxury hospitality to lead its F&B operations for the season. The role encompasses management in the absence of the manager across multiple outlets, with emphasis on service excellence and guest satisfaction.

Requirements include German language proficiency and French or English, teamwork, energy, and a genuine interest in the profession. A CFC or equivalent with 2+ years in a similar role is preferred.

Qualifikationen

• German language proficiency required; French or English additionally preferred.
• Ability to work in a team and collaborate with other departments.
• Motivation, involvement and energy.
• Versatility and flexibility.
• Excellent presentation and team spirit.

Aufgaben

• Act as ambassador for the hotel and its F&B outlets, including restaurants and banquets.
• Manage F&B operations in the manager's absence, maintaining Relais & Châteaux standards.
• Provide service across à la carte, banquet, gueridon, buffet styles.
• Welcome and serve guests, anticipate needs.
• Oversee cash operations and contribute to sales targets.
• Ensure smooth service from order to departure.
• Oversee beverage stock management aligned with occupancy forecasts.
• Ensure opening/closing procedures meet hygiene, safety and quality standards.
• Coordinate banquets with Chef; help tailor menus and control costs.
• Knowledge of food and wine pairing.
• Hold a CFC or equivalent with at least 2 years in a similar role.

Kenntnisse

German language

French or English

Ausbildung

CFC or equivalent

Jobbeschreibung

Assistant F&B Maître d'hôtel

We are looking for a professional with a passion for the hospitality industry, with experience in 4 and 5-star Hotels, capable of combining operational excellence with strategic leadership.

CONTRACT

CDD à 100 % pour la saison, avec une possibilité d'évolution vers un CDI.

Missions:

Non-exhaustive list of activities & tasks

• Be an ambassador for the Hotel and its F&B departments, including the gourmet Restaurant Chez Meyer’s, Jack’s Brasserie, the Breakfast, the Sushi bar and the banquets.
• Manage the F&B operations with the team in the absence of the Manager, guaranteeing F&B service operations are up to Relais & Châteaux standards.
• Comfortable with all types of service: à la carte, banquet, gueridon service, buffet, and others.
• Welcoming and serving customers, anticipating their needs.
• Managing cash operations and ability to achieve sales targets (upselling and others).
• Ensure that the restaurants service runs smoothly, from order taking to customer departure.
• Assisting in the management of beverage supplies, ensuring optimum stock levels are maintained in line with hotel occupancy forecasts.
• Ensuring closing and opening procedures of the F&B outlets are in compliance with hygiene, safety and quality standards.
• Playing an active role in coordinating banquet in collaboration with the Chef, helping to develop menus tailored to customer preferences while ensuring effective cost management.
• Knowledge of food and wine pairing.
• Holder of a qualification (CFC or equivalent) and with at least 2 years of experience in a similar position.

Prerequisites:

• Language skills German, plus French or English.
• Ability to work in a team and collaborate with other departments of the hotel.
• Must have a real interest in their profession: motivation, involvement, and energy.
• Versatility and flexibility.
• Excellent presentation and team spirit.

Main Qualities:

• Organisational skills and diplomacy
• Sense of responsibility, customer service and excellence.
• Dedication to your job