Applications Manager

Swatch Group; Biel; On-site; CHF 110,000 - 150,000; Full time

Job summary

Swatch Group Services’ IT division is seeking an Applications Manager to oversee a portfolio of applications, including cloud and on‑premises deployments, access, licenses, monitoring, and security.

You will coordinate service delivery to the business, ensure IT service continuity, and drive lifecycle changes. Strong communication within an international environment is essential for success.

Qualifications

• 3 to 5 years of experience with application lifecycle management.
• Experience in industry is preferred.
• Strong communication and collaboration in an international environment.

Responsibilities

• Manage portfolio of applications as service owner.
• Manage Applications (Cloud and/or on-premises) including access, invoicing, licenses, monitoring, resources, roles, security, updates.
• Coordinate delivery of services to business and ensure IT Service's continuity.
• Organize and provide technical implementations for all lifecycle changes.
• Provide levels 2 and 3 of support.
• Manage enhancements and corrective changes according to applications lifecycle.
• Support new application deployment, infrastructure migration and upgrade projects.
• Work closely with customers, define requirements and set expectations.
• Provide and maintain end-user and technical documentations.

Skills

Fluent English

French

German

Communication skills

Collaboration

Organizational skills

Analytical skills

Problem solving

Team player

Customer oriented

Education

IT technical degree in Computer Science

Tools

Confluence

SharePoint

SQL

PowerShell

Job description

The Company

We don\'t exclusively manufacture legendary watches; we keep in time with technology! The Swatch Group Services\' IT division plays a key role in the digital transformation of a global leader in watchmaking. At the heart of innovation, you will help design high-performing technological solutions serving iconic brands.

Applications Manager

As Application Manager, you will :

• Manage portfolio of applications as service owner


• Manage Applications (Cloud and/or on-premises) including access, invoicing, licenses, monitoring, resources, roles, security, updates)


• Coordinate delivery of services to business and ensure IT Service\'s continuity


• Organize and provide technical implementations for all lifecycle changes


• Provide levels 2 and 3 of support


• Manage enhancement, corrective changes according to applications lifecycle


• Support new application deployment, infrastructure migration and upgrade projects


• Work closely with customers, define requirements and set expectations


• Provide and maintain end-user and technical documentations

Your Profile

• IT technical degree (ES/HF) or equivalent in Computer Science


• 3 to 5 years of related work experience with application lifecycle management


• Work experience in industry is preferred


• Strong communication and collaboration skills in an international environment


• Autonomous at organizing work and setting priorities


• Solution oriented, analytical and problem solving skills


• Team worker and Service/Customer oriented

Professional Requirements

• Good understanding of standard methodology, techniques and procedures


• Knowledge of IT marketplace and technologies (Cloud, Hybrid, On-premises)


• Familiarity with SQL language and/or Powershell


• Understanding of security policies (GDPR), contracts management and SLA principles


• Experience with Document management systems (Confluence, Sharepoint)


• Experience with Microsoft and/or Linux environment is a plus

How To Communicate

• Fluent in English and French


• German is an asset


• Any other language is welcome!