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Contact Discovery Services LLC
A customer service company is seeking candidates for a remote customer service role. The position offers a salary up to $19.50/hr with performance-based incentives, comprehensive benefits, and opportunities for career growth. Candidates should have at least 1 year of customer service experience, strong problem-solving skills, and a quiet, distraction-free home environment for work.
Employer Industry: Customer Service and Technical Support
Why consider this job opportunity:
- Salary up to $19.50/hr, with performance-based incentives
- Comprehensive benefits including medical, dental, and vision insurance, plus paid time off and holidays
- DailyPay enrollment option for early access to earned wages
- Work-from-home convenience with flexible scheduling based on performance
- Opportunities for career growth and personal development within a supportive culture
- Engaging company culture with diverse networking opportunities and health and wellness programs
What to Expect (Job Responsibilities):
- Provide exceptional customer service and technical support via inbound calls
- Troubleshoot and resolve technical issues related to hardware and software products
- Maintain accurate records and documentation in databases
- Build and nurture customer relationships to enhance satisfaction
- Stay informed about client products and services to deliver expert assistance
What is Required (Qualifications):
- Minimum of 1 year of customer service experience
- High school diploma or GED
- Strong problem-solving skills and ability to multi-task in a fast-paced environment
- Comfortable using and explaining technology
- A quiet, distraction-free home environment for work
How to Stand Out (Preferred Qualifications):
- Familiarity with iOS and/or MacOS or comparable technology
- Eagerness to learn new technologies
- Strong computer navigation skills and PC knowledge
- Availability to work flexible hours, including evenings and weekends
#CustomerService #TechnicalSupport #RemoteWork #CareerGrowth #InclusiveCulture
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.