Jobs in Greater Sudbury, United States

Employer Industry: Customer Service Solutions

Why consider this job opportunity:

1. Salary up to $25 per hour
2. Opportunities for career advancement and growth within the organization
3. Work remotely from the comfort of your home
4. Comprehensive benefits package including medical, dental, and vision insurance, paid time off, and retirement savings plan
5. Paid training and performance-based incentives
6. Supportive and inclusive company culture with events celebrating diversity and employee appreciation

What to Expect (Job Responsibilities):

1. Provide inbound customer support using a call flow guide in the customer's preferred language
2. Assist customers with basic technical issue resolution
3. Track, document, and retrieve information in databases
4. Maintain knowledge of client products and services, including smartphones and computers
5. Offer additional products and services to enhance customer experience

What is Required (Qualifications):

1. Must be fluent in both French and English
2. Minimum of 1 year of customer service experience
3. High school diploma or GED
4. Ability to work in a quiet, distraction-free environment at home
5. Strong computer navigation skills and familiarity with PCs

How to Stand Out (Preferred Qualifications):

1. Familiarity with iOS and/or MacOS, or comparable technology
2. Eagerness to learn new technologies
3. Ability to multitask effectively in a fast-paced environment