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About Vancity

Vancity is a member-owned credit union built on the principles of inclusion and social justice. A relentless commitment to their values has helped them challenge the status quo and break down barriers since day one in 1946. They have bold commitments to make Vancity net-zero by 2040 across all mortgages and loans and are pursuing strategies on Indigenous banking and to improve the financial resilience of their members.

Vancity is the largest private sector Living Wage Employer in Canada and has been consistently recognized as one of the Top Employers in Canada. If you’re interested in joining their team of 2,700 diverse individuals and accessing competitive rewards and benefits, all while knowing you are part of a greater movement, then apply today!

About the workplace

As a Community Business Lending Coordinator, you are responsible for the preparation of documents, maintenance of loans, funding and payouts of loans as well as working closely with the front facing sales teams and our approved solicitors. You’ll ensure all loan applications, renewals, and amendments are processed accurately, efficiently, and in line with established policies. You’ll regularly liaise with internal stakeholders and external legal partners to ensure documentation is complete, compliant, and delivered on time.

This is a Permanent, Full-time role that will enjoy hybrid working arrangements which can be fulfilled primarily from the Vancity head office location and your Lower Mainland based home office. Periodically, you’ll be required to attend in-person activities or events.

A typical day would involve:

• Process community business administration transactions in areas of funding, loan maintenance and payout in a timely manner, consistent with established standards and service levels, as well as checking diary and processing loan payments
• Prepare accurate and timely security documentation for new internal loans and fund all approved loans including amendment, renewal and interest paid letters. Release of guarantors
• Liaise with internal staff and external solicitors as they relate to document preparation, registrations, funding etc
• Prepare and process Letters of Credit for Business Members (renewals of letters of credit, taking fees) and process renewals for Personal Property Registry and Letters of Credit
• Program accurate set up of new and existing loans including auto reviews and proactively administer assigned loan applications and monitor for completeness to facilitate timely funding of assigned loans consistent with members completion date. Amending PAPs and taking renewal fees
• Administer and prepare reports for internal and external users
• Process and administer renewal of loan maturities, draw requests and customer relationship management (CRM) requests
• Apply organizational risk and compliance standards, policies, procedures, and controls to meet regulatory requirements and mitigate risk

You have:

• High School Diploma
• Diploma or degree in Business Administration or a related field
• 1-2 years of experience in financial services, preferably in commercial lending and/or loan administration
• Comfortable with MS Office (especially Word and Excel) and CRM systems.
• Demonstrated ability to work with a high degree of accuracy
• Strong verbal and written communication skills

You are:

• An Exceptional Communicator – using your communication skills, you provide the opportunity to learn how to provide expertise and advice, address challenges and issues, and represent across the organization.
• Detail-oriented – You bring precision and accuracy to everything you do, from preparing loan documents to reviewing applications and amendments. Your ability to spot inconsistencies and proactively address them supports a smooth and efficient lending experience.
• A problem solver – You have an analytical mind and can multi-task to come up with solutions

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

The salary range for this role is $49,700 to $74,500 annually. Base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Posting Deadline: Posted until filled

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

We offer:

• We are the largest private-sectorLiving Wage Employerin Canada and have been consistently recognized as one of theTop Employers in Canada.
• Our permanent employees qualify for attractive benefit packages that can be customized and changed each year to meet their evolving needs.
• New employees receive between three to four weeks of vacation allowance per calendar year, and the number of vacation days grows
• In addition to the 10 statutory holidays in British Columbia, Vancity provides an additional three statutory holidays. We offer care days for periods of short-term personal illness or emergency family illness.
• We have flex credits for our health care & dental benefits offer three levels of coverage for you to select from. These benefits will also be effective immediately based on your hire date.
• We understand that retirement means different things to different people and at Vancity we will offer you a Defined benefits pension plan that pays you a retirement income for life.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are committed to providing an inclusive and accessible recruitment experience for all candidates. If you require any accommodations at any stage of the recruitment process, please reach out to our Talent Acquisition team at recruitment@vancity.com for confidential support. In-person assistance is also available. We will collaborate with you to ensure your needs are met promptly and effectively.