Delivery jobs in United States

Location : Burlington ( Onsite )

The Senior Director, Quality Engineering will lead cross-functional quality engineering initiatives across R&D, Operations, and Supply Chain to drive best-in-class quality standards for high-volume semiconductor products. Partner with foundry partners and internal teams to ensure exceptional customer experience while managing a geographically distributed technical team focused on product quality excellence.

This strategic leadership role is critical to our continued market leadership in high-speed optical transceiver solutions, driving quality improvements that directly impact customer satisfaction and business growth.

• Develop and execute comprehensive quality strategy aligned with business objectives, targeting reduction in RMA rates and improved customer satisfaction scores.
• Define and manage cross-functional quality engineering approach resulting in measurable improvements throughout the delivery lifecycle (New Product Development, Manufacturing, and ISO compliance).
• Represent Quality across the Senior Leadership Team and drive organizational change initiatives.
• Lead quality risk assessments for new product launches and technology transitions.

• Manage a technical team across multiple site locations with full P&L responsibility for quality operations including Product Quality Engineering and Foundry Supplier Quality Engineering Teams.
• Drive expedient and effective hands‑on diagnosis of customer escalated issues, ensuring resolution within defined SLA targets.
• Develop high-performing technical teams through coaching, mentoring, and career development programs.
• Report progress internally and externally to customers in a timely and professional manner.

• Actively participate and drive continual improvement practices across the new product introduction development process (Product Definition, Tape Out, and Product Release Phases).
• Collaborate with Assembly, Test, and Foundry SQE teams to implement process improvements and best practices.
• Identify and apply industry benchmarks to develop "best-in-class" QA process models and target performance metrics.
• Lead Lean Manufacturing and Six Sigma initiatives to optimize quality processes.

• Manage Product Quality initiatives among Design, Marketing, Product & Test Engineering Organizations.
• Establish and maintain processes for new product introduction, technology development, process transfers, and failure analysis investigations.
• Partner proactively with Business Units to anticipate and address quality requirements.
• Interface with suppliers and foundry partners to ensure quality standards throughout the supply chain.

Travel Required: 20% to 30%

• Master’s Degree in Electrical/Electronic, Applied Physics, Material Science Engineering or related degree. PhD is a plus.
• Solid Knowledge of product engineering fundamentals with an emphasis on Analog/Mix Signal Optical transceiver IC products ranging from 100Mbps to over 400Gbps, supporting standards such as Fibre Channel, InfiniBand®, Ethernet, Passive Optical Network (PON).
• Solid knowledge of semiconductor device physics; including practical experience with SiGe and CMOS FinFET technology. Ability to identify semiconductor device failure mechanisms.
• 7+ years of demonstrated managerial experience in at least one or a combination of product engineering, test, or design in a complex IC merchant environment. IDM or Fabless Experience is acceptable.
• Effective communicator with the ability to interface at all levels within the organization, possessing a thorough written and verbal command of the English language.

• Experience in Semiconductors/Integrated Circuits Manufacturing & Test
• Proven ability to solve problems, analyze data using statistical concepts and tools
• Exposure to Lean Manufacturing and Six Sigma methodologies, ideally Green/Black Belt certified
• Certified Lead Auditor ISO9001/14001/18001.
• Knowledge of ISO/TS16949 and ISO26262 requirements is a plus.

The intent of this job description is to describe the major duties and responsibilities performed by incumbents of this job. Incumbents may be required to perform job‑related tasks other than those specifically included in this description.

All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.