Zoho Consultant (Customer-Facing)

Customerization; Vaughan; On-site; CAD 70,000 - 90,000; Full time

Job summary

A technology solutions company in York Region, Vaughan, seeks a Zoho Consultant to implement and optimize solutions for clients. The role involves leading discovery sessions, configuring applications, and delivering training. Applicants must have at least 2 years of experience with Zoho applications and strong communication skills. This position allows for on-site, hybrid, or remote work depending on the candidate's location.

Qualifications

• Minimum 2 years of hands-on experience with Zoho applications.
• Strong communication and client-facing skills are required.
• Ability to gather requirements and translate them into technical solutions.

Responsibilities

• Implement and optimize Zoho solutions for clients.
• Lead discovery sessions and configure applications.
• Deliver client training and ensure customer success.

Skills

Zoho applications (e.g., CRM, Desk, Books)

Communication skills

Client-facing skills

Requirements gathering

Job description

At Customerization we believe that business automation is the key differentiator that makes you stand out from your competition.

Job Description

Join Customerization.ca as a Zoho Consultant and work directly with clients to implement and optimize Zoho solutions that drive business results. You'll lead discovery sessions, configure applications, lead Zoho developers, deliver client training, and ensure customer success throughhands-on support and expert guidance.

Depending on the candidate location, the work may be on‑site, hybrid, or remote. EST time zone availability is a must.

Requirements

Requirements:

• Minimum 2 years of hands‑on experience with Zoho applications (e.g., CRM, Desk, Books, Flow, Inventory, etc.)
• Experience working on the consulting or agency side
• Strong communication and client‑facing skills
• Proficiency in English communication
• Ability to gather requirements and translate them into technical solutions
• Experience collaborating with technical teams or developers is a plus
• Desire to work in a dynamic, multi‑cultural environment