Youth Support Worker Casual

Kaizen Lab Inc.; New Glasgow; On-site; CAD 26,000 - 37,000; Part time

Job summary

YMCA of Pictou County is seeking a Youth Support Worker to join the Housing Division in Stellarton, NS. This casual, on-site role supports youth 16–24, providing mentorship, case management, and life skills development in a 24-hour shelter environment.

Experience with vulnerable populations and strong documentation skills are essential. A valid driver’s license and reliable transportation are required to ensure safe housing operations across Stellar House and Poplar House locations.

Qualifications

• Experience working with youth ages 16–24.
• Knowledge of trauma-informed, strength-based approaches.
• Experience working with vulnerable populations and a strong sense of empathy and ethics.
• Ability to provide guidance, mentorship, and support while maintaining professional boundaries.
• Strong interpersonal skills, including tact, diplomacy, and the ability to establish rapport.
• Comfort working in a fast-paced environment with competing priorities and high-pressure situations.
• Strong attention to detail, including accurate documentation, case notes, and file management.
• Ability to facilitate life skills development and recreational programming.
• Requires accommodating last-minute schedule changes and 24-hour shift availability.
• A valid Class 5 driver’s license, minimum $2 million liability car insurance, and access to reliable transportation.
• Intermediate computer skills (HIFIS reporting experience considered an asset).
• Willingness to work in both emergency shelter and supportive housing locations.

Responsibilities

• Provide direct support, mentorship, and case management to youth accessing YMCA housing programs.
• Accurately complete client intakes, maintain files, and adhere to YMCA documentation policies.
• Utilize crisis intervention and de-escalation techniques to ensure a safe environment.
• Support youth in setting and achieving personal goals, building life skills, and navigating social services.
• Prepare meals, assist with transportation, and ensure a clean and welcoming housing environment.
• Support the planning and delivery of recreational and developmental programming.
• Work collaboratively with YMCA colleagues, leadership, and external partners.
• Adhere to YMCA policies, procedures, and shelter rules.
• Provide coverage across housing programs as needed.
• Other duties as assigned by your supervisor.

Skills

Youth mentorship

Trauma-informed

Interpersonal skills

Documentation

Life skills facilitation

Crisis intervention

De-escalation

Transportation coordination

Team collaboration

Tools

HIFIS reporting

Job description

Title: Youth Support Worker

Department: Housing

Position Status: Casual

Hourly Rate: $23.00

Start Date: June 29, 2026

Site Location: Stellarton, NS

The YMCA of Pictou County Experience

The YMCA of Pictou County is a supportive and caring staff team who are thriving, growing and are passionate about their work. The workplace

team culture is inclusive, genuine, kind and nurturing, where team members are encouraged to learn and succeed individually and collectively.

The environment is casual and comfortable yet friendly and professional. All team members are encouraged to have fun at work alongside the

policies that guide our professionalism. At the YMCA of Pictou County, we know the value of being healthy and active, of bringing people together,

and social and physical activity within a community. If this environment interests you and you identify as a dynamic team player who is socially

connected and passionate about helping people, consider joining our team as a Youth Support Worker within our Housing Division.

Position Summary and Responsibilities

• Experience working with youth ages 16–24.
• Knowledge of trauma-informed, strength-based approaches.
• Experience working with vulnerable populations and a strong sense of empathy and ethics.
• Ability to provide guidance, mentorship, and support while maintaining professional boundaries.
• Strong interpersonal skills, including tact, diplomacy, and the ability to establish rapport.
• Comfort working in a fast-paced environment with competing priorities and high-pressure situations.
• Strong attention to detail, including accurate documentation, case notes, and file management.
• Ability to facilitate life skills development (e.g., cooking, cleaning, personal maintenance) and recreational programming.
• Requires accommodating last-minuet schedule changes, including short-notice shift adjustments and call-ins to ensure continuous and safe house operations. No guarantee of hours. This is a 24-hour operation. Day and night shift availability required.
• A valid Class 5 driver’s license, minimum $2 million liability car insurance, and access to reliable transportation.
• Intermediate computer skills (HIFIS reporting experience considered an asset).
• Willingness to work in both emergency shelter (Stellar House) and supportive housing (Poplar House) locations.

Qualifications

• Provide direct support, mentorship, and case management to youth accessing YMCA housing programs.
• Accurately complete client intakes, maintain files, and adhere to YMCA documentation policies. pcymca.ca
• Utilize crisis intervention and de-escalation techniques to ensure a safe environment.
• Support youth in setting and achieving personal goals, building life skills, and navigating social services.
• Prepare meals, assist with transportation, and ensure a clean and welcoming housing environment.
• Support the planning and delivery of recreational and developmental programming.
• Work collaboratively with YMCA colleagues, leadership, and external partners.
• Adhere to YMCA policies, procedures, and shelter rules.
• Provide coverage across housing programs as needed.
• Other duties as assigned by your supervisor.

We look forward to hearing from you!

The YMCA of Pictou County is an equal opportunity employer.