Part Time Youth Support Worker

Wyndham House; Guelph; On-site; CAD 29,000 - 30,000; Full time

Benefits offered by this job

On-site parking

Paid time off

Wellness program

Job summary

Wyndham House in Guelph, Ontario is seeking a Youth Support Worker to provide program, administration and operational support across Wyndham House programs. The role supports clients with skill development, case management participation, and crisis interventions while ensuring safety and a welcoming environment.

Full-time, part-time and relief positions are available; please indicate preference on your resume.

Qualifications

• CPR / First Aid level C
• Criminal Reference Check including vulnerable persons
• 2 doses of the COVID-19 Vaccine
• CYW diploma/related degree strongly preferred
• 2-3 years residential care facility experience is an asset

Responsibilities

• Work 36–44 hours per week and participate in on-call rotation.
• Attend monthly supervision meetings and staff meetings.
• Complete intake and related administration for new clients entering YES or Transitional Housing.
• Maintain safety and security of Wyndham House programs and supervise client spaces.
• Implement evening, low skill/no skill programming.
• Maintain and clean the program as per procedures.
• Assist in ongoing assessment of clients’ needs with Case Managers.
• Accurately complete and file client records and information.
• Facilitate and record access to medications for clients.
• Participate in weekly food and nutrition program planning and execution.
• Coordinate weekly personal needs allowance records (Transitional Housing).
• Provide crisis intervention in emergencies and support staff and clients.

Skills

Adaptability

Communication

Relationship building

Problem-solving

Initiative

Self management

Stress tolerance

Education

CYW diploma or related degree

2-3 years residential care facility experience

1-2 years working with youth or marginalized populations

Job description

Job Title: Youth Support Worker (Unionized Position)

Reports to: Program Manager

Positions available: Full-time, Part-time, & Relief (Please indicate preference on your resume)

Job Overview: The purpose is to provide program, administration and operational support to Wyndham House programs. Providing a welcoming, friendly environment for clients and to help ensure the safety and security of all clients. The Youth Support Worker will assist in implement programming and assist clients with skills development and participate in case management as identified. Youth Support Workers will provide crisis and behavioural interventions as required.

Pay: The above rates will be paid during the probationary period and after the successful completion of the probationary period, the wage will be increased in accordance with the collective agreement.

Job Responsibilities and Duties:

• Work at minimum 36 hours per week and maximum 44 hours per week. Participate in the on-call rotation when requested, as per established contracts and procedures
• Attend monthly supervision meetings with supervisor and attend staff meetings
• Complete intake and all related administration to new clients entering the YES or Transitional Housing
• Maintain safety and security of Wyndham House programs and supervise spaces occupied by clients as per established procedures
• Implement evening, low skill/no skill programming
• Maintain and clean the program as per established routine procedures
• Participate in the ongoing assessment of clients’ needs and strengths to work with Case Managers to support clients to meet their goals/responsibilities in collaboration with Wyndham House programs and services and other community providers
• Accurately complete and file records regarding clients and all other information relevant to them
• Facilitate and record clients access to medication
• Participate weekly in the program’s food and nutrition program through advanced meal planning, list preparation, meal preparation and grocery shopping
• Coordinate, support, and document weekly the personal needs allowance records (Transitional Housing ONLY)
• Provide crisis intervention support in situations of physical confrontation, medical and psychiatric emergencies being experienced by clients
• Provide direction and support to new staff and student placements
• Complete and document fire drills as requested in accordance to agency policies and procedures
• Complete and document site security checks, petty cash and any other regular shift inventory tracking
• Other duties as assigned by your Program Manager
• Adaptability & Flexibility
• Communication
• Relationship building
• Problem-solving
• Initiative
• Self Management
• Stress tolerance

Agency Values:

• Empathy
• Compassion
• Person Centered
• Creative Persistence

Job Skills and Qualifications:

• CYW diploma/ or related degree strongly preferred
• 2-3 years of residential care facility experience
• 1-2 year working with youth and/or marginalized populations an asset
• Passion and commitment to an inclusive workplace; respecting and valuing the diversity of every individual

Mandatory Requirements:

• CPR / First Aid level C
• Criminal Reference Check, including vulnerable persons
• 2 doses of the COVID-19 Vaccine

Wyndham House values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. The more inclusive we are, the better our work will be.

We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. (AODA). If you require an accommodation at any stage of the recruitment process, please email [e-mail]

While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.

Job Type:

Job Type: Full-time, Part-time, & Relief (Please indicate preference on your resume)

Pay:

Pay: Full-time/Part-time starting rates from $21.76 per hour, Relief from $21.24 per hour

• On-site parking
• Paid time off
• Wellness program

Ability to commute/relocate:

• Guelph, ON: reliably commute or plan to relocate before starting work (preferred)

Licence/Certification:

• First Aid Certification (required)

Attachments (1)

Youth Support Worker FT PT Relief 2026.docx