Youth Outreach Worker

PCRS; Surrey; On-site; CAD 56,000 - 59,000; Full time

Benefits offered by this job

Health benefits coverage

Paid vacation & personal time

Disability & life insurance

Pension plan

Employee & Family Assistance Program

Flexible schedules

Job summary

Pacific Community Resources Society (PCRS) seeks a Reconnect Worker to provide street outreach and case management for youth under 19 in Surrey. You will connect youths to community supports, families, education, housing, and health services, and promote long-term engagement.

The role operates 35 hours per week with afternoons and early evenings, on-site in Surrey. A 2-year youth care diploma is required; a BA in CYC is preferred.

Qualifications

• 2-Year Diploma or better in Child and Youth Care or related field.
• Bachelor's Degree or better in Child and Youth Care or related field.

Responsibilities

• Provide street outreach services to youth in the City of Surrey and other neighborhoods as needed.
• Establish relationships with youth to ensure connection to longer-term supports.
• Engage youth in pro-social activities and facilitate access to community resources.
• Attend community meetings to map families and networks for coordinated support.
• Participate in Motivational Interviewing and counselling approaches.
• Contribute to hours, schedules, and program objectives.

Skills

Motivational Interviewing

Solution Focused Counselling

Addictions Counselling

Mental Health Training

Sexual Abuse Training

Education

2-Year Diploma in Child & Youth Care

Bachelor's Degree in Child & Youth Care (preferred)

Job description

City Centre Youth Hub (CCYH)
10453 Whalley Blvd
Surrey, BC V3T5B1, CAN

• Pay or shift range: $30.86 CAD to $32.18 CAD
  Pay range is shown as an hourly rate. PCRS operates on a fixed wage grid with a step increase typically granted after one year of employment.

Pacific Community Resources Society is committed to diversity and inclusion and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples, and visible minorities.
Persons who anticipate needing accommodations for any part of the application process may contact our HR department at [e-mail]. Personal information will be kept confidential.

Last Date to Apply:

About PCRS

Pacific Community Resources Society (PCRS) is a large not-for-profit agency that serves some of the most vulnerable people in our communities from Vancouver to Hope. We work with youth and vulnerable adults in the areas of education, employment, housing, substance use and mental health, and youth and family support services. We are CARF Accredited and a Certified Living Wage Employer.

About the Program

The Reconnect Program delivers street‑based outreach and short‑term, one‑to‑one support services to youth under 19 and identified as needing connection to community supports and resources. The program engages youth in community settings to build rapport, assess immediate needs, and provide timely, practical support. Reconnect focuses on stabilization and facilitates referrals and reconnection to appropriate longer‑term supports, including family, education, employment, housing, health, and other community‑based services.

Hours & Conditions of Work

• Regular Full Time
• 35 hours weekly
• Working hours: Early afternoons and mid-evenings. Typically 10am-6pm on Mondays and 12pm-8pm Tuesday-Friday with some flexibility to meet the youths' needs.

Position Summary

Wage Grid 13 ($30.86 to $32.18 per hour)

Reconnect workers provide street outreach services, support and integrated case management to youth self-identified or referred by MCFD and other relevant community partners. Reconnect workers engage with youth who are initially identified as needing a connection to community support and resources to promote ways of engaging with longer‑term support, family, community, employment, and other resources.

Responsibilities

• Provide street outreach services to youth in the City of Surrey and other various neighborhoods as needed.
• Establish relationships with youth to ensure they are connected to longer‑term community supports.
• Engage with and encourage youth to participate in pro‑social activities in the City of Surrey by offering access passes, recreation schedules, knowledge of community agencies offering youth‑specific activities and workshops.
• Attend community meetings to identify youth and their specific needs, mapping and locating family and community networks, forming relationships with other service providers and agencies to ensure all information is current and relevant.
• Motivational Interviewing
• Solution Focused Counselling
• Addictions Counselling Training
• Mental Health Training
• Sexual Abuse Training
• Generous paid vacation, personal and sick time; additional paid time off for life events
• Additional paid holidays (ex. Easter Monday, Boxing Day)
• Health Benefits Coverage with 100% employer‑paid premiums - including extended health and prescriptions, dental, vision and paramedical care
• Disability and Life Insurance Coverage
• Employee & Family Assistance Program including preventative health & counselling
• Membership in the Municipal Pension Plan with generous employer contributions
• Flexible schedules and earned day off program
• Full‑day agency orientation and extensive training, with regular ongoing performance evaluations
• In‑house digital and classroom learning opportunities; staff funding for professional development
• Opportunities to use your voice & participate in committees on policy, wellness, safety, JEDI and more

Eligibility varies depending on employment terms and role requirements – details for this specific opportunity will be provided on request.

Qualifications

Education

Required

2-Year Diploma or better in Child and Youth Care or related field.

Preferred

Bachelor's Degree or better in Child and Youth Care or related field.