FT Outreach Worker (Abbotsford)

Connective Support Society; Abbotsford; On-site; CAD 61,000 - 70,000; Full time

Job summary

Connective Support Society is seeking an Outreach Support Worker to provide client-focused services in the Fraser Valley region. The role involves coordinating assessments, developing intervention plans, and linking clients with housing, employment, and community resources.

The position requires a Diploma or Certificate in Social Services and experience in crisis intervention, with strong English communication skills.

Qualifications

• Diploma or certificate in social services or related field.
• Experience or training in crisis intervention.
• Strong written and verbal communication in English.

Responsibilities

• Receive referrals and assess client needs with funder input.
• Develop intervention and support plans with measurable goals.
• Coordinate housing, nutrition, clothing, health, education, and access issues.
• Address legal, mental, and physical health concerns in the plan.
• Provide interventions to help clients achieve goals.
• Collaborate with professionals, families, and agencies to ensure coordinated care.
• Maintain thorough case notes and progress reports.

Skills

Social Services

Crisis Intervention

Case Planning

Client Assessment

English Proficiency

Education

Diploma or Certificate in Social Services

Job description

ROLE PURPOSE

This position will provide outreach support to client(s) referred to Connective by our funders. You will work to enable clients’ adjustment to and success with life in the community.

STATUS AND CLASSIFICATION

Unionized. This position is open to applicants of all genders.

This is a temporary position until the return of the incumbent

HOURS (40 HOURS PER WEEK)

Monday to Friday, 0900 - 1700

REPORTING AND WORKING RELATIONSHIPS

• Reports and is accountable to the Program Manager or their designate
• Participates as a member of Connective team to ensure quality and continuity of services to clients
• Liaises with staff and volunteers of community and government agencies as required
• Liaises with Connective staff as necessary
• Accepts clinical direction from the care team
• Participates as a member of Connective staff team

KEY ACCOUNTABILITIES

• Receives referrals from funders
• Works with the client, researches background material, and seeks the input of other professionals and family members, to provide the assessment that will ascertain needs and postulate intervention possibilities
• Works with the client to consider issues and creates a mutually agreed intervention and support plan that has measurable short and long-term goals
• Ensures issues of daily living, including but not limited to housing, nutrition, clothing, hygiene, leisure lifestyle and access, employment, and education are addressed in this plan
• Ensures the client’s ongoing legal, mental, and physical health issues are addressed in the plan
• When and as needed, provides a wide range of interventions to enable the client to address and accomplish the established goals
• Interacts with other professionals, family members, and organizations to ensure services, admissions, and treatments are in the client’s interest and supportive of the long-term goals
• On the client’s behalf, is a resource to other professionals, including but not limited to the courts, probation services, and community and institutional psychiatric services
• Maintains extensive records and case notes in accord with Community Living British Columbia policies and standards
• Completes monthly progress reports
• Participates in staff and resident/staff meetings as instructed by the Program Manager
• Other duties as subsequently negotiated

WORKING CONDITIONS

• Functions independently, while remaining a crucial member of the care team
• Adheres to Connective policies and procedures
• Is available to work flexible hours as needed, which may include some evenings/weekends, as determined by program/client needs and schedules
• Is a member of CUPE Local 1936-11
• Receives benefits and works within the working conditions as outlined in the collective agreement and personnel manual

EXPERIENCE AND SKILLS

• Graduate with a Diploma or Certificate in Social Services and one-year of relevant experience is preferred; inhouse training can be provided
• Counselling experience in the appropriate field and demonstrate a clear ability to respond well in crisis situations
• Experience with clients with a history of conflict with the law, developmental disabilities and/or spectrum disorders, interaction with social agencies and experiencing psychiatric/personality disorders
• Understanding of providing service to people with different learning abilities
• Extensive knowledge of community services in Lower Mainland and Fraser Valley as they relate to persons with psychiatric involvement
• Experience in assessment, case/care plan development and implementation
• Demonstrated an ability to deal with potential violence
• Demonstrated an ability to develop programs tailored to the particular diverse needs of the individual
• Excellent written and verbal communication skills in English

REQUIREMENTS

• Ability to successfully complete a Criminal Records Check
• Current Emergency First Aid Certificate
• Class 5 driver’s license
• Personal transportation that is in good repair, insured for business up to $1,000,000 for liability, and which can be used to transport clients

COMPENSATION

As Connective is a unionized environment, the starting wage is $29.22 per hour. The wage will increase with every 2,000 hours worked up to a maximum of $33.54 per hour.