Youth Outreach Program Staff

Kaizen Lab Inc.; Halifax; On-site; CAD 39,000 - 42,000; Full time

Benefits offered by this job

Complimentary YMCA membership

Y at Home access

Childcare and camp discounts

3 weeks vacation entitlement

Comprehensive benefits package and养老金

Counselling services

Job summary

The YMCA Immigrant Services in Halifax is seeking a Youth Outreach Staff to support newcomer youth through planned activities and outreach, helping them settle and belong within the community.

You will design activities, coordinate logistics, collaborate with schools and partners, track attendance, and contribute to program evaluation while maintaining confidential records and safety standards.

Qualifications

• Experience with youth and newcomer populations or similar social-service settings.
• Ability to plan, coordinate and facilitate group activities or sessions.
• Commitment to equity, inclusion, and culturally responsive service delivery.
• Strong communication skills, both oral and written, and cross-cultural sensitivity.

Responsibilities

• Plan and deliver group activities, workshops and community programs for newcomer youth.
• Coordinate logistics: room setup, materials, registrations, scheduling and facilitation.
• Build relationships with youth and families; provide information and referrals.
• Collaborate with schools, community orgs and volunteers to enhance outreach.
• Maintain records, monitor attendance and support program evaluation and reporting.

Skills

Interpersonal skills

Cross-cultural communication

Facilitation

Organizational skills

Time management

Client engagement

Planning group activities

Collaboration

Community outreach

Education

Relevant education/experience in human services or settlement services

Tools

Microsoft Office

Virtual communication platforms

Job description

Location: YMCA Immigrant Services, Halifax Nova Scotia

Program: Youth Outreach

Position Status: Full Time, late afternoon, evenings, and weekends hours

Compensation: $39,000 - $42,000 annually

There is potentialinside all of us – we all have it in us to shine.

Every charity exists to help solve aproblem – our charity exists to help solve many problems, from childcareshortages, social isolation, mental health issues, access to wellness, andmore. Today, our network is spread across 100+ program locations in HRM and theprovince, meeting the most urgent needs of our communities in mental healthsupports, accessible childcare, supporting anincreasing immigrant population, safe spaces for youth to grow and lead, helpingto navigate a precarious labour market, delivering wellness programming for all,and creating community for isolated older adults.

We give people the tools,encouragement, and safe space to discover their inner strength. When they knowsomeone’s in their corner, with unconditional support, they realize they can domore than they thought possible. It’s your support, expertise, and guidancethat helps people ignite their full potential and shape our neighbourhoods intovibrant and healthy communities.

• Receive a complimentary YMCA membership to ourHealth & Fitness facilities
• Access to Y at Home, where you can participatein fitness programs from your own home
• Discounts on YMCA childcare and camp programs
• 3 weeks’ Vacation entitlement and paid wellnessdays
• Comprehensive benefits package and pension
• Complimentary wellbeing and counsellingservices

About the Role:

The Youth Outreach Program Staff plays anessential role in the planning, implementation, and delivery of activities and services designed to support and empower newcomers as they settle in their newcommunity. This position, under the supervision of the coordinator, works toensure that programs and services are inclusive, accessible, and responsive to the diverse needs of newcomers, fostering a sense of belonging.

This role involves designing and delivering outreachactivities and programs that promote social connection, cultural adaptation,and personal development for youth. This role will work closely with schoolsettlement staff, community organizations, and other stakeholders to identifythe needs of newcomer youth, provide resources, and create opportunities foryouth leadership and empowerment. By fostering a positive environment forpersonal growth and community engagement, this role plays a key part in helpingnewcomer youth navigate their settlement journey and build a strong sense ofbelonging.

In this role, you will:

• Plan and deliver engaging group activities, workshops,and community programs that respond to the diverse needs and interests of newcomer youth.
• Support participant recruitment and engagement throughoutreach activities, referrals, community partnerships, and promotionalinitiatives.
• Coordinate program logistics, including room setup, material preparation, participant registration, scheduling, and activityfacilitation.
• Facilitate settlement-focused programs and activities in a welcoming, inclusive, and culturally responsive environment.
• Build positive relationships with youth and families through ongoing communication, support, and follow-up.
• Provide information, referrals, and guidance to help participants access community resources, services, and opportunities.
• Collaborate with community organizations, serviceproviders, and volunteers to strengthen partnerships and enhance programdelivery.
• Assist in the planning and implementation of community outreach events, cultural celebrations, information sessions, and special youthengagement activities.
• Monitor participant attendance, engagement, and feedback to support program evaluation and continuous improvement.
• Maintain accurate records, participant information, attendance tracking, and program documentation in accordance with organizational policies and confidentiality requirements.
• Foster a respectful, welcoming, safe and inclusive environment that promotes belonging and supports participants from diversecultural backgrounds.
• Respond to participant questions, concerns, and challenges in a timely and professional manner to ensure positive programexperiences.
• Adapt program activities and facilitation approaches to meet the varying needs, interests, and learning styles of participants.
• Support program goals by tracking participation, conducting participant follow-ups, and contributing to outcome measurement andreporting.
• Promote equity, diversity, inclusion, belonging, and youth empowerment through all aspects of program delivery and participantengagement.
• Participate in team meetings, training opportunities, and collaborative planning activities to support program success and organizational objectives.

Education and Skills Qualifications:

• Relevant education and/or combination of training orexperience in human service delivery, settlement service delivery, programcoordination, community development or equivalent
• Demonstrated experience working with youth, newcomers, immigrants, refugees, and/or diverse communities in community, educational, settlement, or social service settings.
• Experience planning, coordinating, and facilitating group activities, sessions, or community-based programs.
• Experience providing client support, outreach, referrals, and community resource navigation is considered an asset.
• Knowledge of youth development principles, strengths-based approaches, and trauma-informed practices.
• Understanding of settlement and integration challenges faced by newcomers and immigrant communities.
• Demonstrated commitment to equity, diversity, inclusion, belonging, and culturally responsive service delivery.
• Knowledge of confidentiality, privacy requirements, and professional boundaries when working with participants and families.
• Familiarity with community resources, social servicesystems, and referral pathways.
• Strong interpersonal, relationship-building, and client engagement skills, with the ability to connect effectively with individuals from diverse cultural backgrounds.
• Excellent verbal, written, and cross-cultural communication skills.
• Strong facilitation, presentation, and group leadership abilities.
• Excellent organizational and time-management skills, with the ability to manage multiple priorities and meet deadlines.
• Ability to work both independently and collaboratively within a dynamic team environment.
• High level of attention to detail and accuracy in maintaining records, documentation, and program data.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual communication platforms.
• Ability to communicate in a language other than English is considered a strong asset.
• Flexibility to work evenings and weekends to support program and community engagement activities.

Please note that all successfulcandidates are required to provide:

• Criminal Record Check, Vulnerable SectorCheck, and Child Abuse Registry Check (less than 6 months old), if 18 years ofage or older
• Attend Child Safeguarding Training upon hire

Please note, Background checks arereviewed on an individual basis – offenses, if any, are based on role and ChildSafeguarding requirements, and may not eliminate candidates from employment atour YMCA.

At the YMCA, weare committed to fostering a diverse, inclusive, and equitable workplace whereevery team member feels valued, respected, and empowered to bring their full,authentic selves to work. We believe that a variety of perspectives, backgrounds, and experiences enrich our organization, enabling us to betterserve our community and achieve our mission. As an equal opportunity employer,we welcome applications from individuals of all backgrounds, including Black, Indigenous, People of Colour, racially diverse, 2SLGBTQIA+ individuals, gender-diverse people, people with diverse abilities, members of ethnicminorities and faith groups, foreign-born residents, and veterans to apply.

If you requireaccommodation during the hiring process, please inform us in advance to arrangereasonable and appropriate accommodation.