Youth Employment Navigator

JVS Toronto; Toronto; On-site; CAD 58,000 - 59,000; Full time

Benefits offered by this job

Generous vacation

Health and dental benefits

Pension plan

Inclusive culture

Corporate discounts

Job summary

JVS Toronto is seeking an Employment Counsellor to support vulnerable youth in Toronto through YouthReach and IES programs. You will provide one-on-one counselling, intakes and assessments, and help youth access employment, education, or training.

The role emphasizes outreach, collaboration with partner agencies, and keeping complete files in Salesforce, with a focus on up-to-date labour market knowledge and strong communication.

Qualifications

• Bachelor's degree or post-graduate certificate in counselling or social services, or related degree with 3–5 years counselling experience.
• Knowledge of Youth Criminal Justice System and local labour market trends.
• Ability to engage vulnerable youth and build relationships.
• Strong written and verbal communication; report writing to agency standards.
• Computer literacy; Salesforce experience preferred.

Responsibilities

• Provide employment counselling and case management to youth participants.
• Conduct intakes, assessments, and organize program activities.
• Maintain client files in Salesforce and monitor progress.
• Recruit and outreach to eligible clients; meet program targets.
• Collaborate with YouthReach and IES teams for coordinated services.
• Develop service plans and link to education or employment opportunities.

Skills

Customer service

Counselling

Case management

Verbal & written communication

Relationship building

Salesforce

Microsoft Office

Education

Bachelor’s degree or higher in Counselling or Social Services

Tools

Salesforce

Microsoft Office

Job description

JVS Toronto is seeking an Employment Counsellor to support vulnerable youth in Toronto through YouthReach and IES programs. You will provide one-on-one counselling, intakes and assessments, and help youth access employment, education, or training.

The role emphasizes outreach, collaboration with partner agencies, and keeping complete files in Salesforce, with a focus on up-to-date labour market knowledge and strong communication.