Workforce Management Forecast Analyst

LCBO; Toronto; Hybrid; CAD 65,000 - 112,000; Full time

Job summary

LCBO is seeking a Workforce Management Forecast Analyst to enhance their forecasting processes and ensure data-driven decision-making in retail operations. The role involves developing models, conducting analyses, and collaborating with store managers to optimize staffing and scheduling practices. With a focus on data analysis and reporting, this position offers an exciting opportunity to contribute to LCBO's operational excellence in a supportive and diverse workplace.

Benefits

Employee & Family Assistance Program

Defined Benefit Pension

Discounts on products and services

Qualifications

• Minimum 3 years in workforce management or forecasting.
• 5 years in retail operations related to forecasting.
• Ability to manage large data volumes.

Responsibilities

• Develop and maintain workforce management forecasting models.
• Analyze and report forecast accuracy and performance metrics.
• Collaborate with Retail Store Managers on scheduling needs.

Skills

Data analysis

Forecasting

Root cause analysis

Collaboration

Dashboard development

Education

Bachelor's degree in Business Analytics

Diploma in Statistics

Operations Research Certification

Tools

Blue Yonder

Job description

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Location Address:

100 Queens Quay East, 9th Floor, Toronto

Number of Openings:

1

Job Posting Description:

This is a hybrid role

Salary Range: $65,203.00 - $111,078.00

Reporting to the Senior Manager, Workforce Management & Analytics you will play a crucial role in workforce management forecasting, conducting root cause analysis, analyzing metrics, and providing comprehensive reporting that will support decision-making across our LCBO Retail Stores.

If you have a love for data analysis and forecasting, then this is the role for you!

About The Role

• Develop and maintain accurate workforce management forecasting models using Blue Yonder as the primary application.
• Conduct regular reviews and updates of forecasting methodologies to ensure alignment with current business needs.
• Perform root cause analyses on forecast variances and develop action plans to address discrepancies.
• Generate regular reports on forecast accuracy and performance metrics.
• Develop and maintain dashboards to help leaders visualize forecasting data and trends.
• Analyze scheduling efficiency and identify opportunities for improvement.
• Collaborate with Retail Store Managers to understand unique staffing needs and incorporate them into scheduling processes.
• Conduct scenario planning to assess the impact of different scheduling approaches.
• Prepare and present performance reports to management and stakeholders.
• Develop and deliver training sessions on workforce management systems and tools.
• Ensure new users understand retail business practices related to scheduling, timekeeping, and labor compliance.
• Implement best practices in data analysis, forecasting, and scheduling optimization.
• Participate in projects that enhance workforce management practices.
  
  
  

About You

• Bachelor's degree in a related field such as: Business Analytics, Statistics or Operations Research.
• Minimum 3 years of experience in workforce management, forecasting, or related analytical role.
• Minimum 5 years of experience in retail operations with a focus on workforce management forecasting.
• Experience managing large volumes of data from multiple sources to produce actionable insights.
• A certification in Workforce Management would be considered an asset.
• Experience with Blue Yonder would be considered an asset.
  
  
  

We offer a comprehensive suite of benefits, including access to an Employee & Family Assistance Program, a Defined Benefit Pension, discounts on products and services via Workperks, and much more.

There is a world of opportunities at the LCBO…

Join an organization where you can be challenged while achieving your true potential. A place where you can make a positive impact supporting Ontario business and communities. Discover a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority. At the LCBO, your contributions are respected and valued. Be part of our journey as we invest in people and technology to transform an organization. There really is a world of opportunities at the LCBO.

We foster a culture of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please advise if you require an accommodation.

Please submit your resume via Workday by 11:59pm on the deadline date. We appreciate your interest and advise that only those selected for an interview will be contacted.

The LCBO collects and uses the personal information you provide under the authority of the Liquor Control Board of Ontario Act, 2019, SO 2019, c 15, Sch 21, Section 3 and in compliance with the Freedom of Information and Protection of Privacy Act for the sole purpose of processing your job application. When you click “Apply with LinkedIn” you are agreeing to share your information with our service providers engaged by us in connection with recruitment and human resources related activities.

If you wish to submit an application without sharing your information with LinkedIn, please visit the LCBO Careers website. If you have any questions concerning the LCBO’s collection and use of personal information, please contact:

Freedom of Information and Privacy Office

100 Queens Quay East, 9th Floor

Toronto, Ontario M5E 0C7

Telephone: [phone]

E-mail: [e-mail]

Work Hours:

36.25

Union / Non-Union:

Non-Union

Job Posting End Date:

June 12, 2025

The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Information Technology

• Industries

  Retail

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