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At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.
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Overview
This position is responsible for the strategy, optimization, enhancement, and maintenance of the company’s Global HR Information System (Workday) in addition to other systems supported by HR Operations. The role will be integral in leading the HRIS team, projects, and working with Global teams. You will also serve as a technical expert for our HRIS system to ensure data integrity, completing system implementations & configurations, testing of system changes, report writing and analyzing data flows for process improvement opportunities.
Responsibilities
- Oversee the strategic design, delivery, and administration of our HRIS system (Workday)
- Daily management of Workday HRIS Support ticket system
- Serve as a technical Subject Matter Expert for core HCM and supporting modules including but not limited to Recruiting, Advanced Compensation, Time Tracking, Absence, Performance & Goals, Talent, and Integrations
- Management and hands on configuration of HR system-related projects, processes, and process improvements, including any associated change management, to facilitate any new implementation, update, or change that impact key business stakeholders.
- Manage user permissions, access controls, training, and other system configurations, ensuring a secure and streamlined user experience for HR service users.
- Demonstrate thorough knowledge of human resources policies and processes as they apply to HRIS. Stays up to date with changes and anticipates impacts on systems and the HR team.
- Develop reports, dashboards, and analytics in support of the HR team and other business leaders as needed.
- Build and maintain a strong functional HRIS team through effective recruiting, training, coaching, team building and succession planning.
- Manage HRIS-related vendor relationships and renewals.
Requirements
- Bachelor's degree preferred; or high school diploma + relevant experience
- 4 years of technical Workday experience, including Workday implementations and configurations
- Must have working experience with Workday advanced compensation; time tracking & absence modules are a plus
- Expert technical knowledge of Workday EIB, Calculated fields, Report Writer; XML and XSLT knowledge are strongly desired
- Workday certifications are a plus
- 4+ years of progressive Human Resources experience
- Team leader or management experience, a plus
- Experience creating training content and giving live presentations preferred
- Strong prioritizing, project management, planning and organization skills with the ability to serve multiple customers effectively while balancing large workload
- Ability to handle confidential information with sensitivity.
- High proficiency in Microsoft Office productivity tools such as Excel (for reporting), PowerPoint, and Word
Mitel offers a comprehensive benefit program which includes Medical, Dental, Vision, Life and Disability Insurance, RRSP matching, Paid time off (holiday, vacation and sick), Employee Assistance Program, Reward and Recognition Programs and more! Benefits may vary based on full-time or part-time employee status.
For more information, visit www.mitel.com and follow us on Twitter @Mitel
Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.
We welcome candidates with disabilities and will make accommodations throughout all stages of the recruitment and selection process. If you require a disability-related accommodation, please send an e-mail to talentacquisition@mitel.com or call 844-YES-MITEL (844-937-6483). Mitel will consult with all applicants with disabilities who request accommodation to ensure that the accommodation provided is suitable for the applicant’s individual accessibility needs.
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