Workday Configuration Lead

SML Inox; Toronto; Hybrid; CAD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Workday Configuration Lead Consultant to enhance the employee experience through innovative HR technology solutions. In this dynamic role, you will leverage your extensive Workday expertise to support the design and implementation of HR system enhancements, ensuring compliance and efficiency. Your technical acumen and strategic mindset will allow you to identify challenges and develop impactful solutions while collaborating with various stakeholders. Join a forward-thinking team that values your growth and well-being, and be part of shaping the future of employee experiences.

Benefits

Flexible work environment

Career growth opportunities

Support for well-being and inclusion

Qualifications

• 5+ years of hands-on Workday configuration experience required.
• Experience with HR programs and cyclical events is essential.

Responsibilities

• Support discovery, design, configuration, and testing of HR system enhancements.
• Create and maintain custom reports and dashboards in HR tools.

Skills

Customer Service

Communication Skills

Technical Acumen

Problem Solving

Data Analysis

Consulting Experience

Mentoring

Education

Workday Pro Certification

Experience in Agile Environment

Tools

Workday

JIRA

ADP Global View

Job description

The Global HR Employee Experience Design team is all about creating experiences employees love and is focused on understanding the needs of its colleagues and providing solutions that simplify the complex to make lives easier. By enabling personalized, curated experiences in the moments that matter, we help make every day better.

As a Workday Configuration Lead Consultant, within the Global HR Employee Experience Team, you are always looking for ways to innovate and improve the Employee Experience, promoting and advocating for our technology. You are a domain expert that is plugged in to what’s happening in Workday and other HR technology through peer networks, vendor resources like Workday Community and other available resources. You enjoy constantly learning and applying new advances in technology for the organization that exemplify and uphold our vision and strategy.

Because you are highly technical, strategic and end-user focused, you’re able to identify problems or risks and develop forward thinking solutions that you can authoritatively explain back to the clients using visuals and language they can understand. You know when to challenge, when to ask for help or when to go above and beyond for success.

You’ll think and act globally while addressing local nuances when creating the right technology solutions. You will collaborate and build partnerships across HR as well as with Group Functions Technology (GFT), Compliance, Finance and other areas of the business.

This position is full-time, hybrid role.

What will you do?

Reporting to the Director, Experience Solutions you will:

• Serve as a solution domain expert, supporting the discovery, design, configuration, documentation, testing and post-implementation of HR system enhancements
• Act as technical support to create and maintain custom reports and dashboards in our various HR tools (Workday, JIRA etc.) to support our clients and the Advanced Analytic team
• Be responsible for configuration, testing and implementation of system upgrades, ensuring compliance with our process and procedures
• Create and maintain detailed configuration and standard Operating procedures (SOPs)
• Balance multiple concurrent projects that require inputs from multi-functional partners while leading expectations and impact on end users
• Partner with key customers to deliver on cyclical activities (Performance Cycles, Annual Compensation Cycles, Goal Setting, etc.), leading improvements and problem solving related to the processes
• In a supporting role assist with impact assessments, regression testing and communication plans
• Stay ahead of the latest advancements and opportunities within Workday

Required Qualifications:

• 5 + Years of hands-on Workday configuration experience is a must
• Advanced experience in recruiting, time off and time tracking configuration in Workday is preferred
• Functional experience working across the HR field supporting HR programs and cyclical events across HR teams such as Talent Management, Talent Acquisition, Compensation, Time and Absence
• Experience with large global organization and able to implement solutions under tight timelines and prioritize work effectively to deliver successfully
• Demonstrated experience handling highly sensitive and confidential information with discretion and professionalism within data privacy standards

Additional Education and Experience:

• Experience with ADP Global View (PECI, PICOF, EXPR) an asset
• Workday Pro Certification(s) an asset
• Experience with JIRA Case Management or similar application an asset
• Experience working in agile environment is an asset

Key Skills:

• Excellent customer service, communication and relationship building skills, including assessing needs, building rapport, and managing expectations through open and frequent communication
• Deep technical acumen, logic, judgement, and decision making
• Proven demonstration of initiative and desire to build skills in new areas
• Solid understanding of data - how to obtain, how to interpret, how to use for analysis and to help drive decisions
• Solid consulting experience e.g., experience presenting, explaining complex functionality, developing ability to influence
• Ability to think critically to address root cause of the issue and recommend solutions that are future proofing
• Mentor and share knowledge for other team member for Workday configuration
• Exemplify ethics and uphold all data privacy and compliance policies

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.