HR Business Analyst

IFG International Financial Group Ltd; Canada; Hybrid; CAD 65,000 - 75,000; Full time

Job summary

A leading Canadian financial institution is seeking an entry-level Business Analyst for a 12-month hybrid contract in Toronto. The role involves supporting the Contingent Workforce Program, managing inquiries, and generating reports. Candidates should have at least 2 years of experience in business analysis or HR within a large corporate environment. This position offers opportunities for process improvement and stakeholder communication.

Qualifications

• 2+ years of experience in business analysis or HR-related role.
• Proven experience analyzing processes and recommending improvements.
• Strong written and verbal communication skills.

Responsibilities

• Support the Contingent Workforce Program through various activities.
• Manage inquiries and escalations, ensuring timely resolution.
• Generate reports and dashboards as per business needs.

Skills

Business analysis

Stakeholder management

Data analysis

Written and verbal communication

Proficiency in Microsoft Excel

Technical acumen

Tools

Workday

Excel

SharePoint

Job description

Overview

Our client, a Top 5 Canadian Bank, is looking to hire a Professional - Business Analyst - Entry for a 12-month contract (with potential extension or conversion to FTE). This is a hybrid position based in Toronto, with in-office work required every Monday and the first Friday of each month.

Responsibilities

• Support the Contingent Workforce Program (CWP) within the HR Process Delivery team through business analysis, project coordination, reporting, and process improvement activities.
• Manage inquiries and escalations received in the Contingent Workforce Program mailbox, triaging and investigating issues to ensure timely resolution.
• Generate reports and dashboards based on business needs, both on an ad-hoc and recurring basis.
• Onboard contingent workers manually in Workday, ensuring data accuracy and compliance with governance standards.
• Maintain and update program-related documentation on SharePoint, ensuring proper record management and version control.
• Support the delivery of strategic projects, document current and future state processes, and partner on change management initiatives.
• Build and maintain strong relationships with internal partners, including Identity Admin, Business Effectiveness, and Optimization teams.
• Track performance metrics and analyze data to identify opportunities for process efficiency and continuous improvement.
• Communicate proactively with stakeholders to align on deliverables, timelines, and updates.

Must-Have Skills

• 2+ years of experience in a business analysis or HR-related role within a large corporate or banking environment.
• Proven experience analysing current processes, identifying inefficiencies, and recommending process improvements.
• Strong written and verbal communication skills with demonstrated stakeholder management experience.
• Proficiency in Microsoft Excel for data analysis and report generation.
• Experience managing shared mailboxes and handling inquiries, escalations, and stakeholder communication.
• High level of technical acumen and comfort working across multiple systems.

Nice-to-Have Skills

• Experience with Workday or Enterprise Content Management (ECM) systems.
• Familiarity with HR process delivery, governance, and reporting best practices.

Application

If you are interested & qualified for this opportunity, please send your updated resume in MS Word format to [e-mail]. For other opportunities please visit www.ifg-global.com today!