Word/Data Processing Clerk II - Digital Evidence Management Clerk

City Of Edmonton; Edmonton; Hybrid; CAD 53,000 - 65,000; Full time

Job summary

The Edmonton Police Service is seeking a Digital Evidence Management Clerk to support the Digital Evidence Management Unit. The role involves processing, organizing, and uploading digital evidence into the DEMS to ensure investigators and courts have timely access to accurate material.

Responsibilities include indexing, cross-referencing systems, and producing PDFs as needed, while maintaining strict confidentiality and handling potentially graphic content in a fast-paced environment.

Qualifications

• Completion of the twelfth grade or approved certificate program.
• Minimum of two years of diversified word and information processing experience.
• Strong computer and MS Office skills.
• Ability to handle graphic and disturbing video, audio, and photographic content.
• Ability to work in a fast-paced environment.
• Knowledge of police applications (CAD, CPIC, JOIN, Evidence.com, Niche) is an asset.

Responsibilities

• Process, organize, and upload digital evidence into the DEMS.
• Ensure digital evidence is correctly named, indexed, and categorized for retrieval.
• Cross-reference multiple information systems to identify and correct records.
• Upload and index digital evidence and records into the DEMS.
• Download digital evidence and convert to PDF for disclosure when needed.
• Assist in prioritizing tasks and tracking court dates to meet timelines.
• Escalate concerns when disclosure timelines may not be met.
• Perform administrative duties to support the digital evidence management program.

Skills

Word processing

Communication

Attention to detail

Confidentiality

Time management

Education

Completion of 12th grade or certificate program

Tools

MS Office

Evidence systems

Job description

The Edmonton Police Service requires one (1) Digital Evidence Management Clerk to fullfill a critical role in the Digital Evidence Management Unit. In this position, you will process, organize, and upload digital evidence and information into the Digital Evidence Management System (DEMS), ensuring that investigators and the courts have timely access to accurate and complete digital evidence.

Responsibilities of this position include:

• Collecting, sorting, and processing digital evidence and born-digital information from various electronic sources, including shared network drives.
• Ensuring digital evidence is correctly named, indexed, and categorized for effective retrieval and management.
• Cross-referencing multiple information systems to identify and correct incomplete or inaccurate records.
• Uploading and indexing digital evidence and records into the DEMS.
• Downloading digital evidence and, when necessary, converting it to PDF for disclosure.
• Sending RMS tasks to officers when digital evidence requires corrections or additional metadata.
• Assisting in prioritizing and tracking tasks and court dates, ensuring that the highest priority tasks are completed first and within required timelines.
• Escalating concerns to the unit supervisor when there is a risk that disclosure timelines may not be met.
• Performing administrative functions and other related duties to support EPS’ digital evidence management program.
• Performing other related duties as required.
• Completion of the twelfth (12th) school grade including subjects related to word and information processing, or completion of a certificate program from an approved business school/college.
• Minimum of two (2) years of diversified word and information processing experience.
• Strong computer and MS Office skills.
• Ability to process a high volume of work efficiently and accurately under the pressure of a fast-paced work environment.
• Ability to demonstrate excellent communication and display professionalism, sound judgment, and sensitivity when dealing with confidential information.
• Knowledge of police applications including CAD, CPIC, JOIN, Evidence.com, and Niche would be considered an asset.
• Knowledge of records and digital evidence management would be considered an asset.
• Capacity to deal with graphic and disturbing video, audio, and photographic content.
• Experience working in a court or law enforcement setting would be an asset.
• Applicants may be required to undergo a knowledge or skills assessment test.

Hours of Work:

40 hrs per week, Monday – Friday, 0700 – 1530. Subject to change. Subject to change.

Salary Range:

Salary Range: 21B, Salary Grade: 007, $25.174 - $31.256 (Hourly), $2,013.90 - $2,500.50 (Bi-Weekly), $52,563.31 - $65,262.53 (Annually).

The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.

General:

• The City of Edmonton thanks applicants for their interest in this opportunity. Candidates considered for the position will be contacted.
• We are an equal opportunity employer. We welcome diversity and encourage applications from all qualified individuals.
• As part of your pre-hire screening, you will be required to complete an Enhanced Security Clearance. Should you accept employment with the Edmonton Police Service you acknowledge and agree to participate in future Enhanced Security Re-Clearances at scheduled intervals or in any other circumstances, exigent or otherwise, as required by the Human Resources Division.
• Psychological screening will be administered during the pre-hire process, which may include multiple-choice computer-administered tests, and a clinical interview conducted by a contracted psychologist. The successful candidate will be continually exposed to video and content that may be graphic and be required to interact with the media.
• Due to the exposure of potential graphic material, successful candidates will have a mandatory annual mental wellness session with a clinical licensed psychologist.
• Please note that the option to work remote is not currently available. Applicants who have completed post-secondary education outside of Canada are encouraged to obtain an assessment of their credentials through the International Qualifications Assessment Service (IQAS) or another recognized Canadian credential evaluation service.
• For a list of designated evaluators, please visit the Alliance of Credential Evaluation Services of Canada.
• Including an IQAS certificate or other credential assessment certificate from a recognized Canadian credential evaluation service with your application is recommended to support the evaluation of the applicant’s educational qualifications.
• The Province of Alberta is a party to the Federal Agreement on Internal Trade, the Trade, Investment and Labour Mobility with British Columbia and the New West Partnership Trade Agreement with British Columbia and Saskatchewan. All of these agreements promote labour mobility between the Provinces.
• Applicants may obtain information regarding recognition of extra provincial credentials at www.newwestpartnershiptrade.ca.
• Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.
• HR Technician: GL