Winter Skate Shop Guest Services Associate

Bentway co; Toronto; On-site; CAD 23,000 - 32,000; Full time

Job summary

The Bentway Conservancy in Toronto is seeking Winter Sales Staff for a fixed-term contract to operate the concession and facilitate on-site skate rentals within the Facilities team. You will deliver front-line customer service, process transactions at the POS, perform closing duties, and assist with skate fitting and sharpening, while protecting customers’ information.

Applicants should have retail or customer service experience, good teamwork and flexibility to work evenings and weekends; First

Qualifications

• Retail or customer service experience in a fast-paced setting.
• Strong interpersonal and teamwork skills.
• Willing to work flexible hours including evenings and weekends.
• First Aid/CPR-C would be an asset.

Responsibilities

• Serve as a front-line customer service representative for visitors and other members of the public.
• Handling transactions through a POS system.
• Perform closing duties such as cleaning, restocking, and trash disposal.
• Safe handling and returning customers’ private information and identification.
• Mixing and serving non-alcoholic beverages for customers.
• Handling skate sharpening requests (with provided training).
• Assisting customers with skate fitting.
• Other duties as assigned related to the operations of The Bentway Skate Trail.

Skills

Customer service

Retail experience

Teamwork

Flexibility

First Aid/CPR-C

POS system

Tools

POS system

Job description

The Bentway Conservancy in Toronto is seeking Winter Sales Staff for a fixed-term contract to operate the concession and facilitate on-site skate rentals within the Facilities team. You will deliver front-line customer service, process transactions at the POS, perform closing duties, and assist with skate fitting and sharpening, while protecting customers’ information.

Applicants should have retail or customer service experience, good teamwork and flexibility to work evenings and weekends; First