Winter Sales Staff

Bentway co; Toronto; On-site; CAD 23,000 - 32,000; Full time

Job summary

The Bentway Conservancy in Toronto is seeking Winter Sales Staff for a fixed-term contract to operate the concession and facilitate on-site skate rentals within the Facilities team. You will deliver front-line customer service, process transactions at the POS, perform closing duties, and assist with skate fitting and sharpening, while protecting customers’ information.

Applicants should have retail or customer service experience, good teamwork and flexibility to work evenings and weekends; First

Qualifications

• Retail or customer service experience in a fast-paced setting.
• Strong interpersonal and teamwork skills.
• Willing to work flexible hours including evenings and weekends.
• First Aid/CPR-C would be an asset.

Responsibilities

• Serve as a front-line customer service representative for visitors and other members of the public.
• Handling transactions through a POS system.
• Perform closing duties such as cleaning, restocking, and trash disposal.
• Safe handling and returning customers’ private information and identification.
• Mixing and serving non-alcoholic beverages for customers.
• Handling skate sharpening requests (with provided training).
• Assisting customers with skate fitting.
• Other duties as assigned related to the operations of The Bentway Skate Trail.

Skills

Customer service

Retail experience

Teamwork

Flexibility

First Aid/CPR-C

POS system

Tools

POS system

Job description

Position type: fixed-term contract

Compensation: $20/hour

Start date: December 8, 2026

Deadline to apply: November 2, 2026 at 5pm

Current Vacancy: Yes

Description

The Winter Sales Staff positions are key customer services roles working within the Facilities team to operate the concession (non-alcoholic hot drinks & snacks) and facilitate on-site skate equipment rentals.

About

The Bentway works “to ignite the urban imagination”, using the city as site, subject, and canvas.

Anchored under Toronto’s Gardiner Expressway and guiding its complex future, The Bentway is a growing public space, and much more. We are a new type of civic organization: a not-for-profit, powered by vital partnerships with the City of Toronto, residents, supporters, artists, city-builders, and dreamers. The Bentway is a creative catalyst rooted in experimentation, leading a creative movement to re-imagine the opportunities of urban spaces.

Key responsibilities

Customer service:

• Serve as a front-line customer service representative for visitors and other members of the public
• Handling transactions through a POS system
• Perform closing duties which can vary from general cleaning, storing of equipment, re-stocking, and trash disposal
• Safe handling and returning customers’ private information and identification
• Mixing and serving non-alcoholic beverages for customers
• Handling skate sharpening requests (with provided training)
• Assisting customers with skate fitting
• Other duties as assigned related to the operations of The Bentway Skate Trail

Health and safety:

• Ensure skate inventory is in safe working condition
• Ensure bar equipment is in safe working condition
• Maintain skate inventory blades through routine checking and sharpening
• Maintain tidy and organized spaces through proper inventory systems
• Cleaning and disinfecting returned helmets and skates, as needed
• Assist with recording concerns, accidents and incidents, escalating when appropriate
• Assist with or perform first aid and call emergency services when needed

Qualifications

• Previous retail, serving, and/or customer service experience in a fast-paced environment
• Good interpersonal skills including the ability to work in a team environment and communicate with our visitors
• Ability to work flexible hours, including evenings, and weekends in varied weather conditions
• Current standard level First Aid/CPR-C would be an asset
• Willing to work safely and to follow all required protocols

Applications

The Bentway is committed to fostering a positive and supportive environment that promotes equity and diversity. Individuals from equity deserving groups, including Indigenous, Black and racialized applicants, persons with disabilities, newcomers to Canada (within the past 5 years), and people from 2SLGBTQ+ communities are encouraged to apply.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided at any point throughout the hiring process, provided the candidate makes their accommodation needs known to The Bentway Conservancy at [e-mail].

The Bentway does not use AI to sort candidates, each application will be reviewed by a staff member.

We thank all applicants for their interest and will endeavour to contact all applicants, whether successful or not.