Senior Skate Patrol – Part Time

City of Burlington; Burlington; On-site; CAD 33,000 - 41,000; Part time

Job summary

City of Burlington is seeking a Senior Skate Patrol for a seasonal, part-time position across multiple sites. You will oversee ice safety, supervise activities and enforce program rules to create a safe and welcoming environment.

You will also handle on-ice duties and administrative tasks while delivering friendly front-line service and communicating clearly with participants. The role runs November 2026 through March 2027 with some in-person site requirements.

Qualifications

• Must be at least 16 years of age.
• Hold a current Intermediate First Aid CPR C certification.
• Supervise participants and maintain vigilance to minimize risks, and be ready to respond at all times.
• Maintain a safe, enjoyable, and inclusive program environment by educating and enforcing rules.
• Ensure participants wear proper PPE (e.g. helmet) when required.
• Provide a high level of frontline customer service including greeting and engaging participants.
• Communicate with participants regarding accident prevention.
• Address and resolve complaints and on-ice issues.
• Complete administrative duties in a timely manner (e.g. incident/accident reports).
• Report all concerns, accidents, and incidents to Coordinator/Supervisor.
• Attend meetings/training as required.
• Monitor equipment and supplies, conduct inventory counts and restock as needed.

Responsibilities

• Supervise the skating activities and ensure ice safety during drop-in programming.
• Perform on-site supervision and administrative duties.
• Build positive relationships with patrons while enforcing skate program rules.
• Enforce facility policies and oversee logistics (set up, take down).
• Check safety of equipment and assist with incident reporting as needed.

Skills

Frontline customer service

Safety supervision

On-ice supervision

Communication skills

Incident reporting

Education

First Aid CPR C Certification

Job description

Position Type:

Part Time (Defined) (Fixed Term) (Seasonal)

Closing Date:

November 9, 2026

Salary/Wage Range:

$23.84 - $29.80

Working for the City of Burlington

A great career is closer than you think. Come work for the City of Burlington, where you’ll be joining an innovative and progressive workplace focused on building a 21st century city that respects the diversity of our residents, visitors and employees; and prioritizes continuous opportunities for you to learn and grow.

We don’t just spend time attracting the best talent. We spend time and resources to keep the best talent. This may include: flexible working hours, mobile and hybrid working arrangements, a great pension and benefits package, as well as programs to foster innovation and leadership.

Type of Vacancy

Existing Vacancy

Hours of Work

Up to 27.5 hours per week

Contract Length

November 2026 – March 2027

Department

Recreation, Community & Culture

Location

This position is required to work in person at various sites across the city. Work location is subject to change at the discretion of the City due to operational demands.

Position Overview

Reporting to the Coordinator/Manager, the Senior Skate Patrol will supervise and maintain a safe, enjoyable environment for all users.

Responsibilities

Senior Skate Patrol is responsible for ice safety during recreational and hockey drop-in programming; performing on-site supervision and administration duties; creating positive relationships with patrons while ensuring adherence to skate program rules; enforcing policies and regulations for the skating facilities, oversee program logistics (set up, take down etc.); check safety of equipment and performing other duties as assigned

Requirements

• Must be at lease 16 years of age
• Hold a current Intermediate First Aid CPR C
• Supervise participants and maintain complete vigilance to minimize risks, and be ready to respond at all times
• Maintain a safe, enjoyable, and inclusive program environment for all participants by educating and enforcing program rules
• Ensure all participants are equipped with proper personal protective equipment (e.g. helmet) when required
• Provide a high level of front line customer service including greeting and engaging participants
• Communicate with participants in regards to accident prevention
• Address and resolve complaints and on-ice issues
• Complete administrative duties in a timely manner (e.g. incident/accident reports)
• Report all concerns, accidents, and incidents to Coordinator/Supervisor
• Attend meetings/training as required
• Monitor the use of equipment and supplies, conduct inventory counts and re-stock as needed
• undefined

Accommodations

In accordance with the Accessibility for Ontarians with Disabilities Act, the City of Burlington accommodates the individual needs of applicants with disabilities within the recruitment process. Please call us at 905-335-7602 or email us at: [e-mail] if you require accommodation to ensure your equal participation in the recruitment and selection process.

Note to Applicants:

We thank all those who apply for positions, but only those applicants who are invited for an interview will be contacted.