Weekend Front Desk Specialist (Part-Time)

Reena; Toronto; On-site; CAD 21,000 - 29,000; Part time

Job summary

Reena is seeking a Part-Time Weekend Receptionist to serve as the first point of contact at the Frankfurt Family Reena Residence in Toronto. The role requires a high level of professionalism, excellent customer service, and strong organizational skills to support daily operations and maintain confidentiality.

The position involves greeting visitors, answering calls, handling mail, and assisting with general administrative tasks.

Qualifications

• Completion of a high school diploma.
• Minimum of one (1) year of experience or volunteer work in reception or customer service.
• Proficient in using multi-line phone systems and Microsoft Office applications.
• Demonstrates a professional, courteous, and approachable demeanor.

Responsibilities

• Monitor building access by buzzing individuals into the parking lot and facility.
• Greet and assist tenants, staff, day program participants, and visitors in a professional and welcoming manner.
• Oversee the visitor sign-in process and direct individuals to the appropriate appointments or destinations.
• Answer incoming calls and transfer them to the appropriate person, department, or voicemail.
• Log keys in and out in accordance with organizational procedures.
• Perform general administrative tasks, including photocopying, uploading documents to ShareVision, and maintaining records.
• Provide support for special events and organizational functions as needed.
• Sort and distribute incoming mail into designated slots.
• Assist with ordering, receiving, and unpacking office supplies.
• Communicate with Property Department staff as required to address maintenance or facility-related needs.
• Where applicable, maintain the reception coffee station, ensuring coffee and related supplies are available and replenished as needed.

Skills

Customer service

Professional demeanor

Communication

Education

High school diploma

1 year experience

Tools

Microsoft Office

Multi-line phone systems

Job description

Reena is seeking a Part-Time Weekend Receptionist to serve as the first point of contact at the Frankfurt Family Reena Residence in Toronto. The role requires a high level of professionalism, excellent customer service, and strong organizational skills to support daily operations and maintain confidentiality.

The position involves greeting visitors, answering calls, handling mail, and assisting with general administrative tasks.