Guest Experience Lead – Front Desk (Free 6-Week Housing)

Myrowich Staffing Agency; The Pas; On-site; CAD 22,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Free accommodation for up to 6 weeks

On-the-job training

Friendly team environment

Job summary

Myrowich Staffing Agency in Canada is seeking a friendly receptionist to be the first point of contact for guests. You will handle check-ins, assist with inquiries, and ensure a welcoming front desk experience.

Responsibilities include greeting guests, answering calls and emails, providing information on services, and managing reservations. The role supports smooth daily operations and offers on-the-job training in a team-focused environment.

Qualifications

• Front desk or customer service experience preferred but not required.
• Strong communication and problem-solving skills.
• Ability to multitask and stay calm in a fast-paced environment.
• Basic computer skills and familiarity with booking systems is an asset.

Responsibilities

• Greet guests warmly and assist with check-in and check-out procedures.
• Answer phone calls and respond to emails in a professional manner.
• Provide information about hotel services, amenities, and local attractions.
• Manage reservations, cancellations, and updates in the booking system.
• Handle guest concerns and ensure issues are resolved promptly.
• Maintain a neat and organized front desk and lobby area.
• Coordinate with housekeeping and other departments to support daily operations.

Skills

Front desk

Customer service

Communication

Problem-solving

Multitasking

Basic computer skills

Tools

Booking systems

Job description

Myrowich Staffing Agency in Canada is seeking a friendly receptionist to be the first point of contact for guests. You will handle check-ins, assist with inquiries, and ensure a welcoming front desk experience.

Responsibilities include greeting guests, answering calls and emails, providing information on services, and managing reservations. The role supports smooth daily operations and offers on-the-job training in a team-focused environment.