Wedding Event Specialist - O&B

OLIVER & BONACINI; Toronto; On-site; CAD 40,000 - 80,000; Full time

Job summary

Join a dynamic team as an Event Specialist at a leading hospitality firm, where your expertise in event coordination will shine. You'll manage client inquiries, ensuring every event is a memorable experience. With a focus on exceptional service, you'll guide clients through the event cycle, utilizing tools like Delphi and Social Tables. This role not only offers the chance to work in iconic venues but also provides opportunities for professional growth within one of Canada's largest hospitality companies. If you're passionate about events and creating lasting impressions, this is your chance to thrive in a vibrant environment.

Benefits

Paid vacation, sick, and personal days

Health, dental and vision benefits

Discounted gym membership

Employee Assistance Program

Group life & disability insurance

50% dining discount for all O&B locations

RRSP matching

Training and Development

Qualifications

• Minimum 2 years’ experience in event coordination and execution.
• Strong communication and organizational skills required.

Responsibilities

• Manage inbound business inquiries and ensure seamless event experiences.
• Network and create relationships with clients to gather event details.

Skills

Event Coordination

Customer Service

Sales Skills

Communication Skills

Time Management

Attention to Detail

Education

Post-secondary diploma/degree in Business or Hospitality

Tools

Delphi

Social Tables

MS Office

Job description

At Oliver and Bonacini, we have more than 30 years of event experience! Our expertise, professionalism and stand-out food and service set us apart as a leaders in the industry. From large-scale galas and fundraisers, client dinners, conferences and executive retreats, our event specialist work to fully customize events of all sizes and locations!

What's in it for you?

• Working for some of Toronto's most iconic venues and locations the city has to offer!
• Training and Development
• Paid vacation, sick, and personal days
• Health, dental and vision benefits with enhanced mental health coverage
• Discounted gym membership
• Employee Assistance Program
• Group life & disability insurance
• 50% dining discount for all O&B and Freehand locations for you and up to 3 guests
• RRSP matching
• O&B is one of Canada’s largest hospitality companies with many internal career opportunities. We have restaurants, food halls, and catering teams in Alberta, Ontario and Quebec

Job Description

Join our dynamic team as an Event Specialist, where you'll play a pivotal role in managing all inbound business inquiries and ensuring seamless event experiences. You will guide clients through the event cycle with meticulous attention to detail, using tools like Delphi and Social Tables to share accurate event information with both clients and our internal teams. Your commitment to exceptional service will not only delight our clients but also encourage them to return year after year. If you’re passionate about events and dedicated to creating memorable experiences, we want to hear from you!

The Day to Day:

• Network and create relationships with new and current clients
• Communicate with clients, gather event details, prepare packages, and send event confirmation details to clients
• Use sales tools to effectively close leads, including proposals, site tours and planning meetings
• Follow up with clients using information from post events creating opportunity for new bookings and Moment’s of Truth
• Show a superior level of customer service through client feedback & repeat events
• Have a keen eye for details & know the important questions to ask when planning an event
• Manage time effectively to meet weekly deadlines for BEOs and respond efficiently to client requests
• Contribute to the annual sales targets of the events team, and accurately produce a forecast and speak to the business they are producing
• Contribute to the venue goals by sharing ideas and collaborating with team members.
• Identify a great piece of business & present to management for negotiation
• Anticipate the needs of the operations and kitchen side of the business unit
• Offer a positive presence and attitude towards the work, team & company

Qualifications

• Post-secondary diploma/degree in Business or Hospitality
• Minimum 2 years’ experience coordinating and/or executing a variety of events (inclusive of small, large and high profile functions)
• Previous experience with planning and executing private dining functions is preferable
• Prior understanding of equipment and event rentals is an asset
• Prior administrative experience and exposure to marketing and sales an asset
• Prior restaurant experience is an asset
• Proven ability to work in a team environment with self-motivation and independent work ethic
• Excellent oral and written communication skills and ability to engage clients
• IT/Computer savvy; proficient in MS Office (Word, Excel, Outlook and PowerPoint)
• Fanatical attention to detail, strong organizational skills and sales ability
• Ability to multi-task and maintain a level of professional urgency and momentum; excellent time management skills to prioritize tasks properly

Additional Information

** We thank all applicants for their interest in Oliver & Bonacini Hospitality; however, only suitable candidates will be contacted to continue the application process. **

Oliver & Bonacini's Diversity Commitment

At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.