Event Specialist- Oliver and Bonacini Hospitality

OLIVER & BONACINI; Toronto; On-site; CAD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a passionate Event Specialist to join their dynamic team in Toronto. In this role, you will manage inbound business inquiries and ensure exceptional event experiences for clients. Your keen attention to detail and commitment to service will help create memorable events, from intimate gatherings to large-scale functions. This is a fantastic opportunity to work with iconic venues and be part of a team that values creativity and collaboration. If you thrive in a fast-paced environment and have a passion for events, this role is perfect for you!

Benefits

Paid vacation, sick, and personal days

Health, dental, and vision benefits

Discounted gym membership

Employee Assistance Program

Group life & disability insurance

50% dining discount for employees

RRSP matching

Training and Development

Qualifications

• 3-5 years of experience in event coordination with a focus on customer service.
• Proficient in MS Office and familiar with event management tools.

Responsibilities

• Manage client inquiries and ensure seamless event experiences.
• Network with clients and prepare event packages and confirmations.
• Contribute to sales targets and collaborate with team members.

Skills

Event Coordination

Customer Service

Sales Ability

Communication Skills

Time Management

Attention to Detail

Education

3-5 years of event experience

Tools

Delphi

Social Tables

MS Office

Job description

Event Specialist - Oliver and Bonacini Hospitality

• Full-time

At Oliver and Bonacini, we have more than 30 years of event experience! Our expertise, professionalism, and stand-out food and service set us apart as leaders in the industry. From large-scale galas and fundraisers to client dinners, conferences, and executive retreats, our event specialists work to fully customize events of all sizes and locations!

What's in it for you?

• Working for some of Toronto's most iconic venues and locations the city has to offer!
• Training and Development
• Paid vacation, sick, and personal days
• Health, dental, and vision benefits with enhanced mental health coverage
• Discounted gym membership
• Employee Assistance Program
• Group life & disability insurance
• 50% dining discount for all O&B and Freehand locations for you and up to 3 guests
• RRSP matching
• O&B is one of Canada’s largest hospitality companies with many internal career opportunities. We have restaurants, food halls, and catering teams in Alberta, Ontario, and Quebec

Join our dynamic team as an Event Specialist, where you'll play a pivotal role in managing all inbound business inquiries and ensuring seamless event experiences. You will guide clients through the event cycle with meticulous attention to detail, using tools like Delphi and Social Tables to share accurate event information with both clients and our internal teams. Your commitment to exceptional service will not only delight our clients but also encourage them to return year after year. If you’re passionate about events and dedicated to creating memorable experiences, we want to hear from you!

The Day to Day:

• Network and create relationships with new and current clients
• Communicate with clients, gather event details, prepare packages, and send event confirmation details to clients
• Use sales tools to effectively close leads, including proposals, site tours, and planning meetings
• Follow up with clients using information from post events creating opportunities for new bookings
• Show a superior level of customer service through client feedback & repeat events
• Have a keen eye for details & know the important questions to ask when planning an event
• Manage time effectively to meet weekly deadlines for BEOs and respond efficiently to client requests
• Contribute to the annual sales targets of the events team and be able to accurately produce a forecast and speak to the business they are producing
• Contribute to the venue goals by sharing ideas and collaborating with team members
• Identify a great piece of business & present to management for negotiation
• Anticipate the needs of the operations and kitchen side of the business unit
• Offer a positive presence and attitude towards the work, team & company

Minimum Qualifications:

• Minimum 3-5 years’ experience coordinating a variety of events (inclusive of small, large, and high-profile functions)
• Prior understanding of equipment and event rentals
• Prior administrative experience and exposure to marketing and sales
• Proven ability to work in a team environment with self-motivation and independent work ethic
• Excellent oral and written communication skills and ability to engage clients
• IT/Computer savvy; proficient in MS Office (Word, Excel, Outlook, and PowerPoint)
• Fanatical attention to detail, strong organizational skills, and sales ability
• Ability to multi-task and maintain a level of professional urgency and momentum; excellent time management skills to prioritize tasks properly

** We thank all applicants for their interest in Oliver & Bonacini Hospitality; however, only suitable candidates will be contacted to continue the application process. **