Wealth Tech Technical Support Analyst – Growth & Impact

TEEMA Solutions Group; Toronto; On-site; CAD 60,000 - 75,000; Full time

Job summary

A leading technology solutions firm in Toronto is seeking a Technology Support Analyst to join their Wealth Systems team. The role involves providing technical support for wealth management platforms, troubleshooting system issues, and collaborating with cross-functional teams. Ideal candidates will have 2–3 years of technical support experience and a Bachelor’s degree in Computer Science or related fields. This position offers opportunities for professional growth within a dynamic team environment.

Qualifications

• 2–3 years of experience in technical support.
• Proficiency with ticketing systems.
• Hands-on experience with SQL databases.

Responsibilities

• Provide technical support for wealth management systems.
• Diagnose and resolve system issues.
• Monitor system performance and documentation.

Skills

Technical support

Troubleshooting

SQL

Communication skills

Problem-solving

Education

Bachelor’s degree in Computer Science or related field

Tools

ServiceNow

JIRA

Confluence

Microsoft OneNote

Job description

A leading technology solutions firm in Toronto is seeking a Technology Support Analyst to join their Wealth Systems team. The role involves providing technical support for wealth management platforms, troubleshooting system issues, and collaborating with cross-functional teams. Ideal candidates will have 2–3 years of technical support experience and a Bachelor’s degree in Computer Science or related fields. This position offers opportunities for professional growth within a dynamic team environment.